Meru Cabs Complaints & Reviews

Hello, Once again Meru Cabs has proved it gives least preference to customer satisfaction. Your team exists only to make quick money and not to earn customer trust. I booked cab via Booking reference number: 28598408. The booking was accepted by the system. It was done 14 HOURS in advance. I did not receive any message about the cab details 20 mins prior. Finally when I reached the railway station in the morning with my 3 month...

Worst customer service. The cab guy was a no show. I asked for a cab at 9pm cause I had to catch a bus from Madiwala at 10.15. The sms with driver details comes at 10.10. So much for professionalism. From 8.45 to 9.15 I called customer service twice to find out about the cab. They first told me 10 mins later it would arrive and then they tell me 45 mins more. I would have missed my bus if I trusted these guys. I finally had to take an...

I had booked a Meru cab to go to Bangalore city railway station (okalipuram side) from home for 1st august at 4.50 pm (booking number:[protected]. About an hour before the journey I got a call from some driver asking for directions which I gave. After sometimes I got an sms indicating driver's name and number - this was a different number altogether. I tried calling up both the numbers and they were switched off. I also got some automated...

My Name is Deepankar Senapati and below is my unfortunate experience with Meru Cabs.I took a Meru Cab from Delhi Domestic Airport(Terminal 1C) to Kanchunjunga Apartments, Sector 53 Noida on 13th July at around 8:00 am. Please find below Details: CAB NO:DL1RY4539DATE:13-JUL-2014 If you see in Goolge Map, the distance is 29.3 km via Ring Road but to my utter surprise the Distance in the Bill was 39.3 Kilometers.I can understand a +/-...

I booked Meru Taxi from Ramanthapur to Rajiv Gandhi International Airport in Hyderabad. The taxi driver drove for 52KM where the actual distance is only 32KM. When asked about this to the driver, he behaved cheaply and couldn’t argue with him. Because of this I reached airport very late and had to plead the airport authorities to check-in. I lodged a complaint with Meru call centre where they promised for resolution in 48 hours and...

I took a Cab from the Domestic Terminal at Delhi to Udyog Vihar in April. For this, I had requested a bill to be mailed to my email ID. Despite calling their customer service atleast 10 times, and Promised that I will receive it in 2 working days, It has been almost a few months that I have been waiting. Their Customer Service Reps are totally useless, with no ability to help. They are only interested if I want to book a cab. I asked to speak...

I had booked a cab (confirmed booking: Ref no.[protected] for this morning at 0830 hrs and till 0825 hrs, there was no communication from Meru Cabs. When I called them, i was left with an apology and answer saying that they have no cab available near my area. My frustration cant be decribed as I had been totally relying on Meru. At the neck of the moment, i couldnt arrange any other cab also. This is a serious act of negligence/ignorance...

I had to board a train around 2000 from Bangalore city junction railway station. So I booked a Meru cab from Whitefield(my workplace) around 1730. After getting driver details I called him around 1730, his phone was switched off. I called Meru Cabs, they said they are also trying to call him but phone is switched off & they will arrange an alternate cab for me. They told me that they will get back to me in 20 minutes. After 10 minutes...

I have used meru cab almost 20 days back to airport. The driver did not give the bill telling that the machine was not working. I have used the cab for official purpose and need to claim it back. Its been more than two weeks and i am calling meru cabs repeatedly everyday. They are so negligent even to send one bill.EVeryday they have an excuse to send a bill.. Worst ever cabs......

I booked a MERU on 14 June 2014 at 7 AM in the morning for pick of 9.30 AM the same day to take my 3 months daughter to the hospital for vaccination.
I was given the reference number 27257383;and later they sent me the chauffeur details through a SMS.On speaking to the chauffeur he told me he was nearby and told me to guide the address;within 5 minutes of time he called me up again and denied to pick me up;the reason for denial was...

Highly Irritating and irresponsible Service. I have my booking on 16th June, 2014 at 6:15 AM from Airoli to Ulhasnagar and I booked the CAB 1 day prior. My booking reference no. Was, 27284661 Next Day in the morning I have received the message of cab details at 5:46 AM: CAB no. MH01JA5523 Chauffer: Anand Cell: [protected] Now the problem begin, when I called the driver at 6:10 AM he said he had cancelled the booking reason...

I booked a cab on[protected] for 8:25 PM as i had a flight to catch for Singapore...I was Texted a Car no and a chauffeur number, however after waiting for few mins when i called the number it was switched off...after trying several times I called the customer care where they promised me to provide a different cab..after that i neither got any SMS nor any call from Meru Cabs. After ultimate I had to call a local taxi..and reached airport...

I have been using Meru cab in Jaipur for travelling to Railway station. On last two occasions i have faced problem from the cab. On one occasion i found the meter to be running fast and making a distance of 5 kms turn into 6.5 kms. on second occasion the cab driver kept me waiting for 15 mins when i was repeatedly calling him but his phone was coming to be busy and later in the course of journey and to my horror he has initiated waiting charges...

The Service of meru Cab is pathetic, simply worst.within 2 months I booked Meru Cab for 2 times through website 1 day before and not for a single time i got the cab. All the times they took the booking and told it's confirmed and before 20 minutes i got the confirmation message also with cab number and driver details and then after 5 minutes I got a call saying that they have cancel the cab due to unavailability of cabs. The reason I know,...

Please find my booking status Meru Cab Booking Status Dear Anish Jose, Your Booking Status: CONFIRMED Your Booking Details: Booking Ref. No. 26743202 Pickup Time 24 May '14 at 5:15 AM From BABUSABPALYA (BABUSABPALYA) 10/11, 5th Street, Behind LOGOS Church, Prakruti Township, BabusahibPalya, Kalyan Nagar PO, Bangalore To CANTONMENT Cab/Chauffeur Details: Cab Number KA53A8040 ...

I was having a confirm booking for pick up with reference no. 26596949. At last moment driver not reached, So Meru tried to arrange for alternate cab and asked for 20 min time, as I have planned my travel little advance so I said ok. After 20 min again I got call from Meru that they will not be able to provide pick up. This incident ruined my travel. I missed my train. I want an appropriate response from Meru team regarding this....

In Hyderabad city I booked Meru cab no. AP28VA1457 for a journey from Erra Gadda to Shamshabad Airport with
Ref. No. 26434210. Cab was booked for my elderly uncle who had come from Tirupati and had to catch 8:00pm flight for Saudi. Since the cab was called at 3:00pm, we had 5hr. window to safely reach airport. People who know Hyderabad roads would know that this is a 1hr. 36km journey which goes via Erra Gadda – S R Nagar –br...

I booked merucab on 13th Feb for 5.30 PM in Bangalore. I did booking at 2.47PM, and I received message for confirmation. My booking number is 24657123. I didn’t receive any message regarding driver details before 20 mins prior to pick up time. At 5.30 one customer care person called me and informed that cab is not able to reach to my pick up place at 5.30 due to some reason. So they reschedule pick up time to 6.00 PM. I didn’t receive...

I was traveling to Delhi from Bangalore yesterday by Rajdhani which starts at 8:20PM. I booked a Cab (booking ID[protected] from Electronic City to Bangalore City Junction for 29th March to board the train. When I called I asked for the Cab to be booked at 5:45 PM and the CCE told me that the Cab can be available at 6 PM only. I gave my go ahead and the cab was booked. Till 5:45PM I didn't get any message with the Cab details. So I called...

My first and worst experience with your service. Booking reference number 25523623. The driver was rude and didn't agree to take my luggage. My simple question to your unfriendly service: How can you expect your customers to know about baggage dimensions when nothing is mentioned on your website about the same ??? I had to hire another cab at the last moment as your driver left me deserted. I appeal to all the future customers to consider...