OYO Rooms Complaints & Reviews

The worst OYO experience of my life. One of the filthiest rooms you'll find in an oyo. My whole stay was a big nightmare. It started with them charging me extra for early check-in even though I tried to explain to them that Oyo had a complimentary check-in policy from 10AM. Coming to the rooms, they are claustrophobic, filthy and probably never vaccumed for a long time. The bedsheet and bathroom were dirty too. But since I was in an urgency...

I booked Oyo with I'd PMKN8415 and paid 2 days amount RS 2088 and now showing payment pending of RS 6 and Advance Amount of 81414

How advance amount of RS 81414 is showing on 2 days booking?

I am unable to proceed RS 6 payment and because of it booking is showing on hold

No proper support and I am waiting outdoor
last 2 hours after booking of hotels also....

I have booked OYO 13277 Hotel Neelam Palace (Booking IDNH[protected] on 10/may/2019 thru Makemytrip.

As soon as we checked in at 22:00 we came to know that we have been cheated by OYO as OYO has uploaded totally fake picture of hotel & room, Sorry hotel is not the correct word but it's a stinky guest house .

we were tired with travelling and it was too late so we decided to pass the night but it was a horrible...

I have booked OYO 13701 Exotic 3 BHK in Dharmshala (Booking No NVQC6934) for 4 adult and 4 Children on 06 May 2019, just one day before property owner called me and asked 1200 Rs extra illegally hence, I called customer care ( Mr.NAVEEN) and told him to short it out this matter and after one & half hour I got the confirmation from (Surender ) that they have spoken with the owner and matter is shorted out, you can check in and no need to pay...

I had my stay at hotel sun park pondicherry. My stay was very horrible and it was hell.

Ac water flowing in the room and floor was dirty and manager was using bad words and they refused to open the parking gate after 11.00 pm.

Such a horrible stay and money was charged extra and i had to pay 830 rs extra without a reason.

Totally i don't know why i paid the money.

I want oyo to refund...

My booking id is nyth8096. Despite the already done online payment via credit card, the hotel didn’t let me check out without cash payment. When i tried to reach the oyo, it was not reachable (Multiple connecting and disconnecting). I was in a hurry, so paid via cash and raised the issue in oyo app. There was no response. On calling different people giving me different informations and asking me to wait for some time. Very unprofessional...

I had my booking on 17th may. There were some age issues, so the hotel manager denied to give the room and your agent asked us to wait for 7-14 days to get the refund. 14 days' limit is over now. Still i don't have received any refund. It's high time. Every time your agent asks me to wait for sometime and then cuts the call. I don't appreciate this behavior and neither i'm going to make any booking using oyo anymore. I'm totally disappointed....

Hai this is syed abdulrub...
Yesterday am staying in oyo the pando hotel in tada - 524401 andhra pradesh.
Mr, vinay he is the md of the pando hotel he is behavior is very roode and he is speak to velgorr language...
Each everything problem in this hotel am giving the feedback he call to me and talking velgorr language... Who is taking the permission his hotel really really am very unsatisfied in this hotel his service...

We customer id kgel8704, customer name nithyanandam booked room through oyo at kodaikanal 1363 woody. Our check in jun1. We reached the hotel at 11.45 pm on june 1. But the hotel was sealed. We contact woody's hotel manager, they said no rooms available in hotel and they asked us to contact oyo. From jun 1st to till today, we made more number of calls to oyo about complaint and cancellation and we are not getting any response from you. Different...

We checked in back in mid of march, ever since then this place have been nothing but issues, one of the biggest problem is that there no security in kitchen, every day someone steals our milk, veggies, cold drinks etc when complaint to supervisor, he never responds properly & he only says he can’t do anything about it, if you can’t do anything then why are you the supervisor at all? Then there’s issues with electricity it’s like every...

I have booked an hotel through oyo with booking i'd nkyf7968 i called and confirmed it with your oyo executive that early check-in is available or not she said early check-in is available by 6 am her name is shivangi believing that i came here morning property is not allowing me to check-in i have to get back to work by 9 am i didn't get proper sleep also. I raised an complaint and your senior person mr. Sudeep chowdry spoke he was rude he...

.My holiday was worst due to Oyo services ..on 7th may-19 I was discussed with more than 5 associates and give you more than 2-3 hours. All call detail I have. but till date 03/06/2019 no resolution comes from Oyo.

My Booking ID was ADSY8057, that was Booking of 2 rooms 5 gust for two-night Total Amount Due is 6197,
I reached to the hotel but not received any confirmation to the hotel for booking.
I was using...

Recently i booked the Room for 1 and 2 june in rishiskesh but in morining when i called to hotel they are denied the booking and ask me to call oyo but when i called the oyo, oyo every time put my CALL ON hold arroun 30 to 45 minutes, and every person saye i will call you in 2 minutes and 3 minutes and no call me back, and also not refund my payment, after that when i was triyng to cancel my booking from app then they charged cancelllation...

I stayed in oyo home stay 18328 Green view studio from 31st May 2019 to 2nd june 2019 with my wife.I booked the said homestay through makemytrip.Since it is a homestay I called oyo customer care several times on 30th may to know the procedure regarding self check in.But no information regarding the procedure to send id proof or payment link was given to me.I was also told by one customer care agent that Oyo team will be there to help me for...

Dear OYO Team,

I have booked room via ID number as captioned in subject line and i have done payment also. (refer as enclosed)

Now the Problem is that the Hotel Lake & wood is denying the confirmation while according to OYO status/customer care is confirmed.

Detail as below:

Booking ID- JTIH8197
Date of booking[protected]-2019

and one more thing i got...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my employer m/s. Asian paints ltd, 86a haute street building, topsia road, seal lane kokata 700 046 having gstin :19aaaca3622k1zs.

Booking id: tpay6235
Oyo 16010 the stay,
Amount:4800
Bill dated:25th may 19

As per gst act and rules, no gst registered entity can deny for providing...

Date:- 01/06/2019

Sub:- complain for missing out to golden ring with jems (Jewellery).
Sir,
With reference to above we are 13 members stand at hotel kodai mist on 01/06/2019, saturday.
By my mistake i put my ring below pillow, and in morning i leave my room and ring is forgotten at room no. 57 ground floor. (Two double bed room)
We have asked to manager of kodai mist hotel, but we got very poor...

I stay in hotel on 1jun 2019. The hotel was very bad hotel staff where threaten me and said you have to give me 1000 extra after paying total amount of room when i ask why i have to pay they said these are extra charges when i refuse them to pay then one of the staff member start abusing and forcefully taken my cell phone and give 5rating to itself and then they said give money otherwise you will not able to go out then i have to pay and...

I had made a booking for 01.06.2019 to 02.06.2019 in oyo 3436 kolkata for 2 of my guests. 1 being my mother and other my sister. Since the hotel policies showed a last check in time of 11 p. M., therefore before making the booking i had made a call to the oyo customer care to confirm that the guests may be late in reaching because of train delay. After confirming from the hotel manager, the oyo executive confirmed me that the hotel would...

My self saurabh i made booking in hyderabad on 2nd june but when i reached the hotel they denied to check in beacuse property have water issue and they said that this is not our problems. I have suffered from many problems but oyo team did not help or customer care will also not gave any responce. Very bad experience from oyo.

Regards
Saurabh bhandari
[protected]...