OYO Rooms Complaints & Reviews

Dear Oyo rooms.
My self Ali Khan,

I have an issue with your hotel booking room policy.

You have mentioned 18 years age is minimum to book a room and stay in a room, but hotels owner doesn't allow under 21 years of age.

So please you better change your policies or you better talk to your hotel owners.

Or you better inform the required age in the ( Importance ) bracket...

Oyo at Parag inn, ashiyana ...the owner kept on switching off the AC in the name of power cut plus water wasn't available in the washroom in the morning.this type of service is totally unacceptable in the name of OYO rooms while they assure you of many more facilities apart from these basic ones.
The owner also kept on changing the settings to 'sold out' as the rates for same rooms(again not furnished as shown in the pictures) were...

I akash atwal booked oyo room for katra ( jammu ) for 18.2.17, oyo comfirm my booking and i rushed to the hotel and they refused me to give room against the booking of oyo, i was travelling from delhi to jammu acompaning my two friends, who has came all the way frm pune itself, after a long journey how can u expect such a blunt behaviour from the hotel ??? I told the oyo people regarding this but they have given me a lolypop ( Hi Mr. Akash,...

I booked oyo room nirula's inn opp pvr rivoli cannaught place for 2 nights on 21 & 22 feb 17. I had informed my check in time 2300 hrs.
1. Nobody contacted me.
2. No oyo logo to spot it.
3. Took 30 mins to find dusty logo nirula's inn.
4. No response to my phone by reception.
5. Oyo captain mr verma helpless.
6. Finally spotted the smallest plate Nirula's inn by chance.
7. Sentry sleeping.br...

I had booked a room in the studio stay-oyo rooms for about 4 months & deposited a security of Rs 17000.
Booking Id : SZBN0175.
I Have paid the rent on monthly basis via freecharge/ netbanking & got the confirmation mails too but now at the time of refund, they told me they are unable to trace my rent transactions. I have lodged a complaint on the customer care but no reply....

Hi All.
It's very weird things came from this cheap OYO ROOMS service.
I booked 1 room in Mussorie and wasted my 3 hrs. of precious time in searching if that room. Horrible location and no any contact no. provided. 1 no. is there which connects to IVR but neither they were picking the call nor they called me back. I had to take an
other room in emergency with high cost.
Refund my all amount along with the Harassment...

We booked a stay in trinity guest house 402. Plot no dl 39, salt lake sector 2, kolkata. When we got there at 10 30pm on 1st of february, we were shown our way inside by a man (? Caretaker).in the living room the owner of the place was sleeping on the floor. He did not bother to get up despite the caretaker trying to wake him up, being drunk wouldn't have helped. The living room was extremely shabby with clothes thrown all over the place....

I had booked a room from oyo my confirm booking No DGFD5290 for one night in the name of my friend S Mondal. Around 1800 hrs he reached bangalore i accompanied with him to hotel silicon H earth after reaching there the receptionist told us against these number there is no booking in by hotel. Then we tried with OYO customer care [protected] after trying for 03 hrs at around 2230 hrs we connected and got the hotel mobile number. It is surprised...

This is in reference to my several mail to OYO regarding refunding of my one day money. But no response came from their side. I had paid the money to OYO on 29th Jan as a pre-payment from my bank account. After that no support given and early checkout done by the hotel at zirakpur. This actually a fraud with the consumers.

Request to Please help in resolving this issue at the earliest.

Thanks
Vinay Sharmabr...

Requesting for full refund.VERY MUCH DISAPPOINTED WITH OYO AND THEIR PREMIUM PROPERTY.
Very worst and pathetic property. OYO claims this as premium property. Stayed here for 6 nights and paid Rs 11900. Below are the amenities mentioned by OYO website.
Rooms: There was a foul smell when we entered the room, requested for a room spray. No Luck.
Rooms:Booked for 3 beds.but only double bed room was given that too very small....

Hi there,

Myself Aakanksha Shah.
Booking ID: CDHE4892

I booked Hotel Sitara Paradise from the Oyorooms. While booking by mistake i selected 1 guest but we were 2 me and my husband. I selected payment option Pay at hotel. So while check in to the hotel, hotel manager asked us to pay Rs.400 extra for 1 extra person. We paid. then he asked extra charge of Rs.330 for early check in. We paid 330 Rs.
We...

I had booked one Oyo room for 26th December 2016 night in Mussoorie. The room was dirty and non-hygienic. There was kitchen smoke in the passage while entering the room.Tap and shower handle was broken in the bathroom. As per description on Oyo website Room heater could be made available at extra charge. When we requested the Room Heater to so-called manager (a 18-19 year boy) he replied that heater is not available. It was a cold night and...

I had a confirmed booking Booking from M/s OYO Rooms - LXTE3628 in Hotel Remee Resorts, Hosur from 27th night to 28th morning Jan'17. When I reached at reception at 2200 hrs of 27th Jan'17, they blatantly told that there is no rooms available and they have informed OYO about this already before. You can imagine the plight of a 50 year old man with his wide along with his 18 year old daughter and 15 year old son, in the streets at midnight...

I have booked into Oyo rooms serene nest Hyderabad, this is one of the worst experience I am having with Oyo never book again Oyo in future, not connected to captain as phn getting disconnected automatically after 30 secs.
No hot water facility they say hot water will come it never will, waited for 3 hrs before finally sleeping without bath, room service doesn't get u ur change back and add 50 bucks as delivery charges which is no...

I have booked a hotel room with oyo and I traped in this ########. At the time of booking your booking rep (Mr. Harish) confirmed for hotel Metropolitan with hotel and room pictures and after 2 hrs I received a call from a distrusting Hotel Star Plaza. Pathetic service I have ever feel. We had to check-in at 0300 HRS that is why I did not have any option. Me and my wife suffered a lot, we got all disappointment from oyo side. I will never...

Hi I am Saurabh Verma,

I booked a room in Udaipur from 13 August 2016 in hotel OYO Rooms Inside Surajpole. Me and my wife traveled to Udaipur from 13 to 15 August, 2016. As expected will have to be there in the hotel around 12 Pm, However we check in the hotel around 10:00 am then also the Front Office agent didn't provide us room. we wait till 12:00Pm then only he provide the room. The room was untidy, TV was not working,...

Bilkul faltu app hai or faltu aapki service hai me sabhi se anurodh karta hu pls oyo se room book na karaye pls bilkul bekar mangment service hai and kabhi oyo wallat me se paisa kat lete hai agar aapko retting dena ho to 0 dena accha hai bt aap custumar ke sath mat kijiye aisa so pls ok oyo manger 500 rs oyo wallat me se aapne kat liya hai thats not good...

I am sorry i wont use or recomend oyo to anyone as i had a three days
booking but due to electricity cut no water i called for cancelation for
the third day your executive refused to do so earlier i have used oyo
since last 2 yrs in make my trip and ibibo there is such cancelation policy
i[censored] face such problems thanks ph no used for booking [protected]...

Hi,
I had booked a hotel room in Chennai. It is in a hotel called Lloyd's nest. A person from Oyo called me and did a second booking for me in the same hotel, and now I have to pay for the two nights for two rooms. My telephone number is [protected]. The Oyo room site is a big cheat. They waited till the deadline for the second day is over before they told me about it....

I have booked 2 (two) rooms hotel stay kochi in kochi, kerala.
date of the incident 18 dec 2016 to19 dec 2016 booking id is qput2095. their was no proper management of rooms facilities & thing were messed up. we were very tired at that hotel. i have booked hotels for 6 ( six ) days through oyo rooms. but we were not satisfied with the services, that's why we have further decided to not use the hotel booking facilities after hotel...