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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 867

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S
SHASHIDHARA.A
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs. 20,000/- CHEQUE

Dear Concern,
This is to you inform that iam order to Samsung ES 17 Dt 03/03/10. your tele caller name is Ms. Anchal told that you order right now. you will get Rs. 20,000/- cheque. bcoz you will top 10.

After iam order immedetaily again i called to your ITBC Responce is not come. finaly i came to now she is misguiding me.

Please do the needfull ASAP. Iam record the same your tele...
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M
milind
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint pending since 4 jan 2010

To,
The Customer Care Division head
[protected]
Samsung India
India

Subject: Complaint pending for TFT Monitor Since 4th January 2010

Sir,

I am writing you this letter in regard to a Samsung TFT Monitor model
No. is 740N having a Serial No.HA17HHBP314340Z; which I purchased 2.5
years back through a vendor namely Star Infotech 1393/94 Tri Nagar
Delhi...
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K
ketan umakant biraris
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

took money for repair in warranty period

on 5 august 09 i bought samsung s3500. its keys found faulty on 12 march 2010 and i gave it to repair within warranty period to,

SAMSUNG AUTHORISED REPAIR CENTRE ;
SHARP TELECOM;
OFFICE NO 15;
SHANTI COMPLEX;
MANGALWAR PETH;
PUNE- 411011;
PHONE[protected], 26053355 ;
[protected]@gmail.com

they charged me Rs 450/- cash right there. i had no option to...
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A
Anuradha Venkatesan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent problem with the above BRanded Samsung Refrigerator & Repeated SERVICE BUT STILL NO Proper Solution PROVIDED

Samsung Refridgerator -Model RA20YUMS1/XTL (SAMSUNGREFDC20YVMS1)
SET SI no: 03994ZAQ4008601

SUbject: Frequent problem with the above BRanded Samsung Refrigerator & Repeated SERVICE BUT STILL NO Proper Solution PROVIDED

I Purchased the above Branded Samsung fridge on 08/May/2008 from SHAH's Elctronic Ltd (2/70, 77, OPP hanuman Temple, VAni nagar, Malkajgiri, Hydrerabad- 500047. PH: [protected],...
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P
Pawan Kumar Sharma
from Chandigarh, Chandigarh
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(Shame on Samsung) Delivered damaged piece

I purchased Samsung semi Auto washing machine from Reliance Digital, Indrapuram, Ghaziabad, U.P. on 29-Sep-2009. Next day they delivered it which was a damage piece. Same day I log the complaint. Engineer came to my place and told me that samsung will replace the machine within a month. They didnt replace the machine, when i ask to customer care again they told me that they didnot have any feedback from engineer who came to my place. br...
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M
manish pandey
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

dear sir,
I purchased samsung monile B 3410 on date 27th january10 from radha krishna communication golghar, gorakhpur. since last 15 days there is a problem in my mobile display (L.C.D) and i complaint to S.P. Communications (AUTHORISED) SAMSUNG SERVICE CENTRE but till today 20-03-10 they have no answer for this, they increasing their excuses day by day.
so i think there is a poor service provide by samsung mobiles.br...
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R
R Kant
from Bengaluru, Karnataka
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Unfriendly phone and unfriendly customer care

I visited mumbai recently and my old nokia CDMA mobile got some problem so had to buy a mobile urgently, got Samsung CDMA mobile SCH-M569. Soon I realized that this is very unfriendly phone software with irritating User interface. After my return back to home I tried installing PC Studio which is even more irritating annoying experience, as it never gets installed correctly on any Operating System (Win XP/ Win 2003/ Win 7), called customer...
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A
Ankit Verma
from Delhi, Delhi
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Misguidence

I have submitted my new Handset of Samsung in Nirala Nagar Lucknow on 19th Mar 2010 in morning...& i've Calling 2 times..Service Centre's employee asking me for giving some times, finaly he's asking me your handset's mother board is not repairable & please try in other service centres.. .finaly i've not received a proper reply from service centre's employee....My Handset (Corby) is only 1 month old.....It's...
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S
Shivaji Narale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compressor knocked off of Brand new AC

To
M/s. Samsung Ltd.
Customer Service Department
Sub: Purchase of New Split Air conditioner
Re: Complaint No. [protected]
Dear Sir,
I have purchased new split A/c. SAMSUNG 1 TN 12 FEB(WINE) SPLIT, BIO SLEEP PLUS MODEL having 4 Stars & Batch No. 227, on 8th March 2009 from your dealer M/s. New Shah Electronics, 11/12, Bileshwar Tower, Panch Rasta, Mulund West, Mumbai-400080, vide bill No AE/10793/09-10....
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A
Amit Malik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile replacement

There is a Samsung Max handset which is not working. Its being shown at Service Centre and declared DOA but replacement has not been made till now. Kindly do the needful to get it replaced....
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R
ROHAN V. THAKKAR
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective mobile handsets /experiment by samsung on consumer costs & time

Dear sir,

Greetings!!!

I have purchased new samsung duos touch (cdma + gsm) sch-w299 on 9th february, 2010. with cost 10150.00 inr.in the beginning i thought
The piece is new and my hand is not friendly on the same handset so i am facing problem, but the reality is the piece is with full of problems. for the
Ame i contacted to customer care, i was replied that its a gsm + cdma so the functionality...
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Y
yamini mishra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software problem

well myself yamini mishra...my brother bought samsung sgh-b520 mobile for me on 10 feb and since the day i added images and music to its memory card it hangs out whnever i listen to songs or view images...also it takes abt 15 to 20 seconds view a image...

apart from this its memory card clip was also broken...and we went to the shop on 25 th feb they just formatted my phone and memory card ...and when i told them that i dont...
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J
JASBIR SINGH ARORA
from Mumbai, Maharashtra
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Display Blank

I purchse mobile model no SCH-F339,SI No 00000IDA26D60 on 06/02/10 from Jain Electronics Bhayander Thane.And my mobile display gone blank.Dealer told me for the service center and I deposited it in your service center FRASLIN TECH CARE PVT. LTD.Mira road east thane.Reference no of the said custmer care is 3197/17.03.10.Can you please help me sort it out earliest....
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KARTHIKEYAN.V
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue and quality

I purchased a samsung Fully automatic machine in december 2007
model no : WA85TPLEC/XTL, but within two yrs I encounterd a problem , when I switched on the machine , it is not running or working rather only sound was comming, then i made a complaint to the company , the executive came and he gave me a shock that motor has gone and I need to change it, My doubt is whether the life of a motor in samsung washing machine is only for two...
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V
vijayender kumar
from Pathanamthitta, Kerala
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warranty problem

Sir
I have submit my Samsung HDD in new Delhi service center on 16th Jan 2010 and till now they are not provide me any kind of information about my hard disk now they r going to gave me my HDD on 24th march but they r not gave me warranty of that period in which they keep my hard disk with them as there in not my fault then why 2 month warranty deduct from my warranty and I haven’t use the hard disk
I talk to their senior...
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V
Vishal
from Chennai, Tamil Nadu
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POOR SERVICE

TO WHOMSOEVER IT MAY CONCERN,

This is with reference to my job no [protected] dates 4/12/2009.
I had called in for a service on this date and ever since my call is not closed.

After 2 months( which is very very late) , I received a panel and your engineers came to fix it at my residence. However, when they opened the panel, they found that it was not compatible with my TV model. Whose fault is this? Aren’t...
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C
C THAMPAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor aftersales service

I had purchased household goods worth more than Rs.1,30,000 from M/s Gopunandilath G-Mart, Edappally, Kochi on 6..11.2009 including 2 Nos. 1 Ton and 1 No.1.5 ton A/Cs of samsung make. One of the A/Cs was not giving cooling and a complaint was lodged with M/s Gopunandilath on 23.2.2010. Not only the response for aftersales service was very poor. The service people used to telephone us after a week on every day asking for the route to our...
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Ratnesh Singhai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealers having free ride in absence of Company Monitoring

Dear Sir,

I hope I could have said that I am proud owner of one of the Samsung Product, unfortunately the first purchase of mine for this brand has left me with a bad taste in my mouth.

I have recently (Sunday 7 March 2010) purchased a Fridge 190 Litre from Dawar's Open World (Plaza, Gurgaon). As a case with any customer, I had compared the prices for the them at various location (including Reliance Retail)...
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G
Gopal Krishan Sahi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THE MODEL SOLD NOT ON WEBSITE OF SAMSUNG

Mr. S H Oh, Managing Director,

Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place, New Delhi-110019
Tel:[protected]
Fax:[protected]/19

DEAR Mr. S,H. Oh,

LED UA32B6000VVMXL ..........THIS MODEL IS NOT TRACABLE ON YOUR WEBSITE.?

A. IT IS SHOCKING TO NOTE THAT EVEN YOUR CONTACT DETAILS BY VOICE OR FAX #S ARE...
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Raaj Lalchandani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repeated Gas Leakage in New Ac's

I purchased 2 SAMSUNG Window ac's from Vijay Sales, Santacruz, Mumbai. Inside of about 7 months from date of purchase, both Ac's had gas leakage issues. One had other problems too. At this time, we had requested Vijay Sales as well as Samsung to replace the AC's since they seemed defective to begin with. We were told to watch for some more time.

These were repaired by the company at time because the machines...
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