Voltas Complaints & Reviews

Hi team,

I purchased volta's split ac 1.5 ton on 25/09/2016 withing 6 months it had gas leakage and cooling coil issue, even after changing indoor cooling coil withinn 2 months gas was empty and now there s water leakage issue in my ac and i registered compliment yesterday and booked appointment but till today no one turned up and i have been trying to reach the local volta's service centre they are also not picking up my call. I want to escalate this issue to next level can you provide an alternative higher official id.

Mob no.[protected]

Maine 16 march ko reliance digital se voltas cooler purchase kiya, 22 march ko maine cooler me pani bharkar check kiya to pani ki pumping motor work nahi kar rahi thi or cooler me pani full bhara hone ke bad bhi uska tank alaram blink kar raha he, iske regarding maine usi din 22 march ko customer care me call kiya or complain ki ([protected]) mujhe bola gya ki 24 se 48 hours me aapka technician mere ghar visit karega par aaj 9 din ho gaye he abhi tak koi technician mere ghar nahi aaya he, maine customer care me call kiya to wo log ek hi answere dete he 24 hours me technician aapke ghar aa jayega, me bahot pareshan ho gya hu maine naya cooler purchase kiya or wo bhi voltas jaise brand ka or mujhe is tarah ki service di ja rahi he, main aage kabhi bhi voltas ka koi products kabhi purchase nahi karunga or apne relation walo ko bhi nahi lene dunga. Ekdam 3rd class ghatiya service isse achchha to main koi local cooler kharid leta to jyada better hota, pls don't buy voltas any products.

Sir,
This is to bring to your notice that
Your service provider sushant came for service of my 1.5 ton window ac and did not bring any help and tried to service the ac single handedly and in the process damaged my newly replaced flooring. He did'nt give servicing receipt
This is totally unacceptable. I need you to take immediate corrective action.

Maine april 2017 mai ac liya tha super electronic jakam pura gurgaon haryana se pr us shopkeeper ne mujhe march 2016 ka model de diya latstest model bolkr aur na hi usne mujhe koi bill diya jab ac ki gas leacked ho gae to maine complain ki to company ke worker ne bill manga to maine shopkeeper se bola pr ab wo dene se mann kr rha hai pr company wale bill ki demand kr rahe hai company ke dawara use hone wala material bhi 3rd quality ka hai
Sadhu ram
Mob [protected]
[protected]@gmail.com

This is kamal. I purchased voltas 1.5 ton split ac in snapdeal on 17th april 2015.
With in 2 year of time, i refilled ac gas 3 times. They charged 2500*3 = 7500.
And they said during last visit (Which was 24/03/2017) there is no leakage in the pipe. And there may be a leakage in coil or inside the unit, which will cost around 9000 rs to 10000 rs.

I am frustrated and feels like i am cheated by voltas.

Email id : [protected]@gmail.com

After buying a voltas window 1.5 ton ac on 15 Mar 18, I am still awaiting installation, demo and warranty registration. Customer care centers assure me everyday that the job will be done the same day. But in the evening I get a msg saying that my SR has been cancelled due to job done by third party. This is happening everyday without being contacted by any one. Highly disappointing to see this behavior on part of voltas....

Dear sir
I have purchased 1 voltas ac 1.2 ton from snap deal before 2 years.in this winter i didnt use ac when i used it again the ac did nt give cooling. Then i call ac service he told there is no gas available and filled gas again paying 2200 rs. Now after 10 days cooling stopped and same hot air coming. The mechanic told there is leakage in ac. I dnt knw how to repair it. I am very unhappy with voltas. Pls resolve my problem imm.
My no [protected]
Name-rajnikant dash
Daman 396210 ut india

From day one i am having problem with my AC. Every other month the AC has water leakage, bad smell, doesn't cool enough...even when I run it at 20°C my room's temperature remains the same. The problem was not solved...
Now, my AC has gone out of warranty last March'17 and last I got my AC full cleaned was in November'17 and was charged 400rs and this time (march'18) when I called the puducherry customer care the technician is charging me 1200rs just for water wash and cleaning the panels! I called the head office and the operator said full cleaning is 600rs. Now my question is why am I charged double the amount in puducherry? In three months how did the price rise to 1200? Will they put gold iniside my AC?
Then, the operators from Voltas customer care of Puducherry are so arrogant and lazy! They don't look at the problem, they have no manners and don't know how to talk to the customers! The technicians have to be called a billion times before they arrive...they always delay the service. I am so disappointed and they are making regret buying AC from Voltas. What a crappie brand!

We have given lot of complaints regarding bad smell coming from ac, as soon as when it is switched on. We need rectification, last time service engineer told to change our ac piece as there is no other rectification for the present ac piece. So your voltas company is supposed to change our present ac piece, as there is no other resolution for our complaint. If your company is not supposed to rectify our complaint, we are going to file a complaint against your company.

Purchased voltas ac in 2011 or 2012. Every year there is gas leakage and in summer we need to fill up the gas for which they charge rs.2500 to 3000 every year. Every year they give gaurantee but still the same problem persists. The service in my area is taken care by cooling tech service. Even this year the same problem.in that much money in lasy 7 years we could have bought new ac. Need refund on amount paid so far as there is no better service every year.

Sr no. [protected]. Anyone not attend pm for our warranty period. Completed the pm successfully. We have received this number message through. Mob.[protected]. Engineer contact me but not attend pm confirm date[protected]. We need completed the pm before 26th march 2018.9 o clock of morning. Yesterday my husband confirmed the date. This warranty period anyone not attend for pm. Please do the needful at the earliest for 26th march 2018.

Sir,
I sachin bhadekar residence of vashi New Mumbai, is a regular customer of Voltas since decade.
Last month we have purchased a Air conditioner from Vashi Top 10 shop.
Since we purchased a/c has water leakage issue. Hence we called Voltas customer care to logged a complaint. As of now three times technician visited but still problem been not solved. And we are not able to use the ac in this hot summer time.
Hence sending this mail directly to you and expecting for quick solution on said subject.

Regards
Sachin bhadekar
[protected]

We have voltas ac that we purchsed in 2013. Since 2014 it is having gas leakage and company is charging rs.[protected] every year giving guaranteed rectification and still the same problem is there till today. They changed the compressor, copper coil etc including indoor and outdoor services and still this year when we called for service, the same person visited and told the same problem of gas leakage that they had charged for in 2017 and told it wont repeat with guarantee. There is no one who will listen to us, i request the authorities to look into the matter and get the problem solved. After all it’s a reputed company. Waiting for a solution.

Greetings from Athulya living. We are a 5000 bed assisted living facility and have decided to order 1 Voltas AC per bed.

As part of our first order we have ordered 30 nos Voltas ACs out of which 1 AC has developed cooling issues. On complaining(Ref no - [protected]), your service person has charged me Rs. 7, 200 which includes inspection charges for 10ACs (Rs.4000 to stamp warranty) to and Rs.3200 for repair works.

However, during the first month of warranty I fail to understand how such charges can be laid against us considering the ACs have been bought with bill and warranty. I request you to resolve the issue at the earliest failing which I will escalate the issue to consumer court and consumer board legally.

Got complaint no. [protected] on 15th march 2018 and till today there is no redressal of the issue. Receiving call from your local hyderabad service people saying that they were informed only about ac servicing only. Till date the experience is pretty bad since the time of installation. Hopefully, your service level will match that of your competitors at least this time around.
Regards
Rohit beruar

Dear sirs,

I am g. Rajendra kumar, residing at 116a/20 gillnagar extension, choolaimedu, chennai 600 094 have purchased the above ac online through amazon on 21/01/2018 and installed by your representatives on 23/01/2018.

2. Functioning of ac right from the beginning is not satisfactory and on our complaint your representative shri g. Balaji ([protected]) has attended to the ac. He said that gas leak is there in the machine and refilled the gas about 10 days ago.

3. Yesterday from 10 p. M. The ac is not functioning well and no cooling effect.

4.in the circumstances, i request you to replace the ac machine as we are not in a position to put up with it anymore.

5. As yesterday none of the family members could sleep at all your urgent action is required.

G. Rajendra kumar
[protected]

Respected,
I rajan, purchased the ac in last april (2017) from vijay sales (Thane).
Up till now we are not happy with your product due to the following reasons:
1) continuous gas leakage
2) water leakage from the input unit
3) bad service (Mentioning the same reason rather than solving).

I hope this matter will be solved asap!
(Already summer has began)

Product details : voltas, 1.4 ton, 3star (Copper, sac173iy white) b01nbvbq7t. Supplied by cloudtail india pvt. Ltd. Ahmedabad.
Reference :invoice no. Samc-3807 dtd-21st sept. 17.

Sir,
With reference to above i furnish few facts for your due attention & apt action in this case.
1) ac mentioned above is defective as till date its swing flap is broken thrice. Once immediate after installation, then after one month & now at the time of first free service.
2) the flap breaks without any reason. It has never been operated manually with hand. We always use the remote to make adjustments to its swing direction.
3) now the mechanic who came for servicing is blaming us for the damage. When we objected, then he mentions about some fault in the motor that is reponsible for the movement of the swing flaps.
Therefore i request you kindly replace existing ac with new one. As there is no point to continue with faulty ac.
Please replace new ac at the earliest.
We are not interested to repair present ac.
Please do the needful.

Thanking in anticipation.

Ninad.

Sir/madam,

Recently i have purchased one inverter type 1.5 ton split ac for my residence and for the operation of the wifi mode i have installed the voltas apps in my mobile. However, it is really surprising that after signing up with my mail id i could not link the website to varify my email id after clicking on the link provided by you after repeated attempts. I also tried by copying & pasting the link in a separate browser.

Your message is as below -

Dear user,

Thanks for using voltas smart ac.

To verify your email address and activate your account, click the link below:
http://prod.iotalabs.co.in/verify.html?token=03558600c6a772f7851a485205a7b3f6c95...⇄
(If clicking on the link does not work, try to copy and paste it into your browser.)

Thanks.
The voltasteam

When i click the link, new window shows 404 not found.

Till now, i have received no email / phone call from voltas in this regard. Please look into the matter.

Regards,
Sahil thanwani,
Mobile no: [[protected]],
Email id: sahil. [protected]@gmail.com

Dear sir,
This is arvind tiwary. I am from ranipet, vellore district, tamil nadu. I bought a voltas ac (Name of model:183v ey 1.5 tonne, ac sr no :4551978a16a004140 and outdoor unit sl no2: 4512038d16a007614) from your dealer in arcot, called anbu electronics on 19/03/2017. But it is unfortunate to reveal that i got my first free service done yesterday i. E on 08/03/2018. Now my one year is going to complete on 19/03/2019 so i will miss the second the free service. On contacting voltas customer care, i was told that the two free service is given for the first year. But i got a call of free service in the last month of one year i. E. Only on 07/03/2018 and service done on 08/03/2018. On 19/03/2018 my one year will completed so my second service will be lapsed with no reason of mine. When i called the dealer they told me that it is not possible for second free service since the one year warranty period will be over.

I know that your firm gives utmost importance to customer service and customers gives importance to mouth publicity rather than the advertisement given in print or visual media. Here i loose my privilege to get one free services because of the negligence of your dealer.
So i request you to do the necessary to reinstate my privilege for two free services. My phone number is [protected]
Expecting a favourable decision i remain,
Best regards