Whirlpool India Complaints & Reviews

I have complained about my Whirlpool refrigerator twice. Regarding icing problem. And several times talked to their customer care team but I am getting no response from their side. I bought this refrigerator last month and i am facing this problem. Never expected this third class product from Whirlpool. Kindly help me out....

This is complaint against whirlpool india after sales service and customer be-foolment.

I would like to complain about the complacent services i am receiving towards service request for repair of whirlpool appliances.

Currently i am facing issue with washing machine, this is forth complain in a row within six months span. Please see attached receipts. The whirlpool authorized service people are coming and charging...

Please send replacement washing machine today - customer name sudip bose - service call numberkl[protected] - after buying new washing machine it got delivered in defective condition since then it's more than 2 week passes i'm waiting to get replacement where as service person came for demo had inform that replacement process take 10 days normally.

Whirlpool provide worst after sell customer ever experienced. Customer support...

Bought a new washing machine; bearing gone bad in 3 years. Repair man handed over 6k bill to repair it. Whirlpool used to standout in washing machine segment... What kind of quality are you guys producing now?

It is pathetic that one has to pay for new bearings every 3 years, given that the usage is twice/thrice a week. Older machines used to work for 10 years minimum before getting into bearing troubles. Can your customer...

From last four months i m complaining to whirlpool that my washing machine not working. But whirlpool is pressurising me to purchase new machine under buy back scheme instead of repairing. I m not interested to purchase new one.. Please instruct them to repair the machine. Every time i m calling them they telling me that company don't have parts. I m asking them when partbwill come they are not giving any positive response....

Hi,

This complaint is regarding Whirlpool washing machine PCB repair cost.

I called the engineer as my machine was not working, he checked the same and confirmed that there is a problem with PCB mother board and this is not repairable.

can you please confirm that what is PCB repair and replacement cost for Whirlpool washing machine whitemagic 123 651Si?

Thanks
Ashutosh Choudhary...

Hello,
This is abhinav, i purchased whirlpool white magic 6.5 kg top load washing machine on 14.04.2018.
As the day of purchasing i am having issue with this machine that clothes are not being washed clean and clothes having too much stain on it.
I notified the service center for this too but they said it is fine. Now i am fed up with this.

Please provide me some solution....

Machine was not working so i called customer care and they have send some person for repair after
- 1st inspection service guy said the door switch / lock has broken and has he will raise the indent to company and it will take 2 working days to received the spare part and will fix once it is received.
- 2nd inspection after two days he came and fixed the lock and machine dint run so he said there is problem with board and again...

I have purchased a Whirlpool Refrigerator 265L intellifresh s month ago. But things inside the refrigerator got spoiled due to i sufficient cooling. One service from Chennai having inadequate knowledge came and he failed to rectify the defect. One Whirlpool service engineer Mr.Selvakumar came and told time being you set the refrigerator is high cool mode. I have registered two complaints vide Complaint No. CN[protected]/dt.12.12.19 and CN[protected]/dt.21.12.19....

Am receiving multiple calls on [protected] since our purchase of whirlpool refrigerator. They give almost 20 to 25 missed calls everyday from different numbers like [protected], [protected], [protected], [protected], [protected], [protected], [protected] and many more. My number is already registered under dnd still have been receiving these irritating missed calls. Kindly resolve on priority and confirm...

I had purchased a washing machine on 19.06.2019, the bill is attached. It is fully automatic topload machine (360 bw) and have been facing drainage issues in the machine for past 4-5 days. I have been trying to register my complaint for over 4 days. Since no one responds on the contact no. [protected], ultimately, i got my complaint registered through whirlpool 's twitter handle whirlpool_india. Now, today i. E., on 29.12.2019, the service...

Water purifier not working. Purchased recently. Opened the complaint wit customer support on friday 20th and they keep saying the engineer will come today. Very annoying. Very pathetic service
Engineer called on 21st and he mentioned he will be attending by 1pm.

He never turned up.

Called the manager and he mentioned it will be taken care,

Even today called the whirlpool customer support...

Hello whirlpool team,

With loads of disappointment, frustration and irritation - finally, i'm writing to you guys...

This is in regard to the complaint which i did on 08/11/2019, sr number - bg[protected]. Post which your technician came and checked and said that the tap needs to be repaired. He mentioned that it would take 2 working days and he shall visit us again and repair the same. We waited for approx 4...

Our sr number with whirlpool service centre: mr [protected]

There was this cooling issue from nov.24th, 2019 in our fridge the whirlpoool service team (Coimbatore) is highly indifferent and non-cooperative. We had purchased the fridge in may 2018 and since then some parts of the fridge were changed twice, once this may and second time during this month. This problem is pending for nearly a month now. We are unable to use the...

Hello,

Earlier complaint: bg[protected]

Fridge purchased in july 2019 does not work anymore.
Multiple attempts to reach out to service team (Shiva kumar)
Very rude person and not at all interested to work.

Bg[protected] raised again on friday the 13th for compressor replacement.

This is a stupid company. Avoid.

Shivkumar is an absolute disgrace to the...

I purchased one whirlpool 340 l 3 star frost free doble door refrigerator (If 355 elt, arctic steel) through amazon vide invoice no:smab-114902 dt.28/02/2019. The same has been despatched from clodtail india pvt ltd, snd infra, shed nok3, survey no:402/1f2b. Padur road, kuthambakkam village, poonamali, chennai-602107.
After purchased with in a month cooling problem started to very low then i complaint to whirlpool customer care 1800...

Shreeji enterprise are cheats. They have been creating problems on my washing machine and each time they come they create one more problem to extract money. They even do not wait to check the problem. There was a problem of leak from my inlet tap and they made me change the panel costing inr 9000 of my washing machine. The technician did not wait. The problem of leak still persisted. Now the technician is demanding another 500 for service...

My washing machine not a work and i m calling to customer care executive but how many time no response and executive say to within 2 hrs engineer call you but no action no call... I m 7 days stil waiting my problem solution but no action your company. I m already 30 november 2019 complaint raise u but no response... Please resolved my issue nd do not force me any legal action... Whirlpool service is duffer service customer no responsebr...

I had called up whirlpool customer service to register a complaint for my washing machine on dec 1 2019. Complaint number bg[protected]. A technician named guru from max serve solutions (Authorized service provider of whirlpool) came in and checked the issue. He was pulling a wire and either by mistake or purposefully broke the wire that connects to the capacitor. Then he started telling that the capacitor has an issue and that needs to be...

At the time of spinning the sound is very high, seems like there is a problem in the motor of washing machine. Washing mechine spinning motor strucked every time and running water creating problem.
This problem nearly 10day. We suffer a lot.
Apartment persons also suffering a lot
Lot of sound
Running water problem
Motor struck
Top door problem
Please retify...