Whirlpool India Complaints & Reviews

Vide request c[protected] dtd13/01/2020 non cooling of ac reported and on several calls sevice center take the ac for repair and after one week it is reinstalled. At that time cooling is there. After three days again complaint occurs and reported to the sevice center. After that on calling in my phone they dont take phone. So i again complaint it thorugh customer care for about 20 days., no response. Now i am in a position to what to. No...

My Whirlpool top load washing machine suddenly stopped working last week and I raised a service request by calling Whirlpool customer care. SR no. is BA[protected]. Whirlpool technician ([protected]) misguided me through out after inspecting the machine briefly. He informed that Motor & Gear Box are damaged and approx repair cost would be 9-10k. He took 480/- and left my premises. But I got a doubt and called a local technician. He inspected...

I have purchased the whirlpool washing machine front load in April 2018. within 4 months the machine got repair and was not running. We have raised a service request immediately to the company. The service agents have not diagnosed properly. so the same issue started repeating again and again. now it been more than a year the problem is not resolved for us. Totally the whirlpool washing machine product is not upto to the mark and service...

For the past 1 week i am waiting for the installation mechanic... I bought refrigerator from police canteen... They told me to call toll-free for the installation are otherwise if any fault we won't accept it. I registered my mobile number on wednesday... Nobody has come to install... I shifted to new home, its urgent to me because am having 1 year baby... # response from the toll-free tele callers...

I have purchased a refrigerator in may 2015 from home shop 18. Now it has become faulty, as checked by service center it has compressor issue which needs replacement, but they are not considering it under service warranty as i have lost invoice somewhere.
I have email confirmation of purchase from homeshop 18 and seller information mentioned in email is whirlpool of india limited. I am unable to reach out to them. Please get this refrigerator...

My self surumi, my father in law purchased a whirlpool fully automatic frontload washing machine from a retail shop edappully emporium, edappully complex, tana, in irinjalakuda, pin 680121, kerala, thrissur district on 29 june 2017. It had a sudden
Functional issue on august 2019 and immediately called to the retailer shop from where i purchased the product and they came a checked and said it's board got ruined and we need to repair...

Dear sir / madam,

I had purchased whirlpool washing machine from snehanjali electronics virar east on dated 5-feb-2020 costing rs.12500/-. On next day machine delivered at my home but it was faulty piece. Drayer of the machine was not working. Therefore i asked to snehanjai electronics and whirlpool to replace this machine. But they both given me reason to delay for replacement. I had purchased this machine for convenience...

Dear sir,
I am feeling sad to intimate you that the ac installed at my house in the year 2016 is incorrect. The cooling from the ac was low from the very beginning. When i raised this issue with the service engineer at the time of 1st service, i was told that it was because if the room size.
After the 1st free service, there was no further service.
The cooling kept on decreasing. Recently i engaged an ac technician,...

Timeline:
25 Dec 2019 - product is 2 years old, refrigerator ice box is damaged
26 Dec 2019 - complaint is raised to whirlpool customer care
27 Dec Senior Technician comes in, charges INR 354 for looking at the issue which is ice box has been damaged, and needs replacement with gas recharge
27 Dec Junior Technician comes and replaces ice box and fills up gas, charges INR 4700, asks to monitor issue for 3-4 daysbr...

Its really sad to inform you that your customer care team at Gwalior, is not at all vigilant and willing to help their clients, even after calling them so many times.
I have filed a Service Request for my Refrigerator at the Gwalior Customer Care Office.
The concerned person didn't revert back for 3-4 days, even after reminding him daily on continuous basis.
After few days he came and said that something has to be changed,...

It is been more than 26 days i have lodged complaint with whirlpool regarding my new refrigerator which has a faulty machine and stopped cooling and lot of deposition of ice. Technician visited told he will change some part and he did not turn up when i enquired again after couple of days he told part is pending from head office. He came again with that part and after opening he told whole conductor is faulty and it is going to take another...

My refrigerator is bought just less than a year back. Its not at all cooling and not able to use it. After calling so many times to customer care no senior technician visited. One time junior person visited who has no knowledge of the issue. Even calling him couple of time did not send senior peson and closing the complaint ticket.

Complaint tickets:
Lu[protected]

Lu[protected]...

Hi,
I have a fully automatic washing machine which is having some issue. Its still under warranty. I raised a ticket (Ba[protected] on 24th jan 2020, a technician visited our home and tried to fix the issue. The issue is not fixed, since then i called the whirlpool customer care number multiple times but no one is revisiting my home to fix the issue, the customer care person informs that he is putting a reminder in the ticket but...

We bought top loading whirlpool fully automatic washing machine in december 2014.
It worked well for three years but from the last week there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 300/-. I accepted it and their person came to our home and checked the machine and confirmed...

Dear sir/mam,
I have purchased semi-automatic 7.2kg supreme plus coral red on dated 28.12.2019, invoice no ss/552/19-20 from sanjay store, rishra. Within a short period found water leakages from the machine body. Pfa of the video. We have complained to the help desk and the technician has visited the same and provided all functional reports to the company. As per the technician, there is a water pressure issue. Same type of machine...

Hi team,
My self surender reddy, registered mobile no: [protected].
Recently we have purchased whirlpool fresh care 7112 front load washing machine

We see more motor noise when washing machine running even with lower load, purchased around 1month back.
Technician recommended to go replace and he said it would happen in some 20 days, its been more than 40 days, no replacement happened and people are not...

Hi, i've purchased a 5-star rated whirlpool air-conditioner on 11th may 2019 through flipkart. But to my surprise it started malfunctioning within one month of it's purchase. I 've
Raised complaint calling whirlpool service center. They've sent a technician. He inspected it for an hour and finally agreed that there's an issue. He took pics of both indoor & outdoor units. Told that the component will get replaced with in one month....

I have purchased a double door fridge 6 sense "intellifresh" model, (From vijay sales, noida) on 18 feb 2019 after using some months, internal body got cracked. Then i raised the complaint on 23/jan/2020 and technician who came declared that the refrigerator need replacement.

Whirlpool customer care give me mobile of mr. Pankaj (Service head). Customer care told with in 15 days your fridge will be replaced & replacement will...

I have taken amc for my whirlpool washing machine. There was a little problem in my machine it was making noise. The engineer came and said we will take machine to workshop. Since that day from december 2019 after they had brought the machine from workshop multiple problems have arisen in my machine
Making noise
Water level problem
Control panel priblem
Water drain problem
And daily i am launching complaint...

Renewed amc online for whirlpool for my washing machine. But it turned that whirlpool amc department after collecting amc amount do not bother to update their system.
They do not want to provide amc & support after that. I believe that some company have hired some unscrupulous middlemen who are doing frauds with customers.
Very pathetic response from their call center. Please be careful taking any whirlpool product....