Whirlpool India Complaints & Reviews

I have a fully automatic top loading washing machine, which stopped working on monday 3rd feb.
Complaint was raised and technician came on wednesday. Within 5 mins, the machine stopped again.
Inspite of repeated complaints since then, no service technician has visited.
Clothes are lying in water and getting spoilt.
One technician, whose number was give by your service center, on asking when he would come replied...

Dear sir,

Ref:complain # de[protected].

I have purchased a double door fridge (6th sence 360 litre) in december 2019, (From vijay sales, kalkaji) after using 15 days suddenly it was stopped cooling, then we had called to the technician who came for installation, after verification on dt. 27.01.2020 he declared that the pcb of the fridge has been damaged & it would take 2-3 days for repairing, in very next day...

I have complaint about my faulty washing machine on 29.01.2020 and complaint no. Is de[protected] but still no service executive called/visited. Its a total harassment of customer.in future no one is going to buy whirlpool products if they provide this type of service. Please sort it out as quickly as possible.
My registered mobile no. Is [protected]

Lokesh kaushik
[protected]...

I have raised the service request on 25th jan 2019. But till today (Feb 3rd 2019) there is no reply from the local service provider.

Also, customer care has given me one number of local service provider but call is not picked up.

I have called multiple times to whirlpool customer care and their reply only they can remind the local service provider.

Seems like there is no escalation mechanism also...

I purchased washing machine on 27 th oct 2019 and is not spinning. I want replacement of the product. When i raised a complaint to whirlpool customer care a technician visited and inspected it and raised a report that board is not working hence there is a spinning problem. Then i requested for replacement of washing machine. I didnt want any repair or replacement of parts. Since my previous machine had same problem i discarded it and bought...

My whirlpool machine stopped working and gave a complaint on 12.01.2020. Due to their server problem my complaint was not attended till 1 week. After repeated calls to the toll free number finally the technician arrived. We were told that mother board is to be replaced. But till date there is no response from the service center. They are not picking up our calls....

We bought top loading whirlpool fully automatic washing machine in jun 2017.
It worked well for two years as mentioned in the warranty. But from the days there was a heavy sound in the spin tub while rinsing and spinning.
I was called whirlpool mechanic. The person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is...

1.Last Year Purchased muti door refrigerator, after 6 months cooling is not working and raised complainant,
2.Two Weeks completed still now no technician called for service.
3.whenever speaking with customer care they are telling our technician will call back within 24hours but still we have not received any call.
4.After spending lots amount on refrigerator within six months it is not working
5.Even my friend...

Whirlpool India
I have purchased whirlpool ac on 19th january 2020 through amazon and delivered on 21st january 2020 and the same day installation request was raised . No one called for installation . I have contacted whirlpool customer care for more than 5 times. There is no proper response. For replacement we have only 10 days and 7 days is already completed. Please resolve the issue. My service request number is CH[protected]...

I have purchased whirlpool 360 bloomwash top loading fully automatic machine on 15aug2016.
I have been told machine comes with 2 yrs comprehensive warranty and 8 years extended warranty on prime mover and motor.

Spin in my machine is not working. I complained this mr. Wasim came and greased the machine and said if still gives problem then the brakes of prime mover must have problem. Problem reocurred after 10 to15 days...

We have purchased whirlpool 1 ton 3 star inverter split ac on 14th jan 2020 through amazon and delivered on 18th jan 2020 and the installation request was raised on 20th jan 2020 at 17:37 hrs. But no one has called for installation from whirlpool service centre. We have tried so many times to contact whirlpool customer care, and they are telling that technician will call you as soon as possible. The same issue has been shared with amazon...

This is regarding the complain no - hd[protected] for double door fridge from hyderabad.

History:
I had logged complain first time in dec 2019. My fridge was in working condition, the only compliant i had was lots of ice accumulation in the freezer. Technician visited my house took money and did something and said it will work fine.
Later my fridge stopped cooling at all (Which was not a problem earlier). No sms...

I purchased a whirlpool fully automatic front load washing machine 3 months back. A week ago, while the machine was in use, one of its parts came out on its own. I immediately turned off the machine and kept the part aside. I registered a complaint to the whirlpool india customer care on the 18th jan 2020.

I have not got a call back since then neither from the customer center nor from the service center. I have called thrice...

I got call from whirlpool to extend warranty on my fridge. I denied for same.. Since then last 2 months i m getting call almost everyday from different numbers asking whether i want extended warranty.. Sometimes they are calling twice a day.. N disturbing unnecessarily.. I have started blacklisting the numbers but again getting calls from different numbers...

I have purchased whirlpool double door refrigerator on 18th january 2020 through amazon and delivered on 20th january 2020 and the same day installation request raised at 19:43hrs. No one called for installation and the fridge back side of the wheel not sit properly and the fridge is moving up and down. The same issue is share with amazon customer care, they said that at the time of installation, the concerned person will check and confirm...

Hi sir,
I am snigdha saha, from falakata, alipurduar, west bengal india. (Pin-735211)

I have purchased new refrigerator from local shop (Bhuvaneswari enterprise)
But they deliver me a manufacturing defective product.

When i ask dealer for replacement, he told me to contact whirlpool customer care.
Since 2 month whirlpool customer care are ignoring my complaint and never visit my home to...

After placing a request on 12th jan for installation of newly purchased whirlpool washing machine, received the following message "installation request will be raised for[protected] post-delivery. Brand will call within 48 hours of delivery. Whirlpool number[protected]"
No one from whirlpool has neither visited nor called me to fix an appointment, etc..
Whenever i call they tell me that technician will call you as...

Had ordered a whirpool oven which was delivered on time. However post delivery done on 16th jan and delivery completion commitment given to be done by 18th no service done. More worst is post multiple call the service center says on 19th jan service request was for refrigerator hence they will close and open new one for oven and service same in 24 hours. The request is not raised by me it is auto raised post product is delivered. This is...

Max serve solutions, jayanagar, bangalore are authorized service agents of whirlpool. For complaint number 7903 on washing machine, their employee called guru changed a capacitor for rs 2870 two weeks back and i found later that the very same part was changed for rs 850 in 2018. Also, he charged rs 470 for visiting charges for which no receipt is provided. When i asked for carton or picture with printed price of part, he stopped attending...

I purchased whirlpool microwave from sargam electronics on 19 jan 2016, preet vihar delhi and the product was sold with 5 years warranty which includes 4 years magnetron and 1 year for body, now my product is under warranty and customer service agent confirmed the same as i have recorded conversation but their technician is demanding 2200/- for magnetron as the same is not covered anymore in warranty....