Samsung India Complaints & Reviews

On 4-Nov-2012, I purchased a Samsung Smart TV for Rs. 95,000 from Samsung Flagship Store from R-City Mall, Ghatkopar. The Smart TV was received by me on 7-Nov-12. On 9-Nov-12, the TV was installed by one of the engineer on a Stand and he assured us that demo will be given by another engineer. However, no such engineer arrived. Finally we called the customer call centre for demo on 10-Nov-12 and it was confirmed by the call centre that the...

Hi :

I have purchased Samsung LED TV from Chester.UK ( Currys PCWorld) in April 2012 .Brought to my home country later . With few months the display is started showing issues.
We had registered online soon after we purchased. I was told registering online is enough to get Samsung warranty.

We have submitted the Scan copy of the receipt to Samsung India, but they insist on
International warranty...

dear sir iam using samsung gt s5570 (mini) from june 2012 unfortunately battery was drain with in 3-4 hours and takes 4 hours for charging. I tried all option, by switch off Wi-fi, GPS, 3G and bluetooth as Brtghtness also then also I am getting only 4-5 hrs. of bcakup, after that it is fully drain. Finally I come to conclusion that I would like to change battery but it also showing same problem)

iam already went to samsung...

I bought a Samsung galaxy tab 2 on September 2012 , the company offered me a free Bluetooth device , now it's almost over 2 months ,my tracking number was FED-32509 , they told me they sent it via dtdc ,but when i contacted them , they told me they sent it back to Samsung , failed to find the address was the reason , this happened 1 month ago , then i tried to contact Samsung but no reply,nothing ,
They cheated me , they stealed...

Dear Sir,

I am waiting for the installation of my TV which i purchased from Shipra Sun City Reliance Digitek Ghaziabad on dated 11/11/12 but not getting any possitive response for the installation.

I am slightly confused whether i have taken a right desicion to buy a Samsung TV.

If possible pl take up my complaint on priority and if possible pl do the installation today.

PLease...

This is with reference to my purchase of Samsung RT72KBSL Refrigerator from Sri Jagdish Electronic Pvt Ltd, Ghatkopar, Mumbai vide invoice no. 000985 dt 09 Jun 12 at a price of Rs. 56,500/-. Since the refrigerator has been delivered and installed at my house, I am facing a continuous problem of door locking due to vacuum. Whenever the refrigerator door is opened (either the main door or the freezer compartment door), after closing, the doors...

This is with reference to my purchase of Samsung RT72KBSL Refrigerator from Sri Jagdish Electronic Pvt Ltd, Ghatkopar, Mumbai vide invoice no. 000985 dt 09 Jun 12 at a price of Rs. 56,500/-.

Since the refrigerator has been delivered and installed at my house, I am facing a continuous problem of door locking due to vacuum. Whenever the refrigerator door is opened (either the main door or the freezer compartment door), after...

I bought new Samsung Galaxy S duos on 25th Oct 2012. There was some problem with the default MP3 player that comes installed with the handset. I went to service center near by my area viz. Bharat Communication, Pahar Ganj, where the associates agreed on the fact that there is some internal problem with the set, and they kept my device assuring to sort out the problem within 2-3 days. Now it's been more than 2 weeks, but I haven't...

The below givem mail was sent to samsung CEO and Vijay sales customer care , today again . Had been requesting them to change my refrigerator which has manufacturing defect and inspite of my repeated request from almost 10 months they have tried all the methods to get the same repaired 4 times now but the problem still persists.

Hope to see a positive support from your side.

Regards

Anshul
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Subject: Complaint against Samsung India Electronics Pvt Ltd, A-25, Mohan Cooperative Industrial Estate, New Delhi 110044.

I bought Samsung Galaxy GT-P3100TSEINU Tablet mobile Phone from Samsung's Authorized Dealer: Star Mobile Ltd, G-26, South Extension Part-I, New Delhi 110049 and paid Rs.21000/- in cash against Retail Invoice No. 3502 Dated[protected]. The Phone was billed under the Product Serial No. [protected].br...

Sir/Madam

I have purchased a LED TV from Venus electronics, Thrissur one month back. Product model code: UA32EH5000RLXL, S/N:MQE13PBC807036T Last week the tv got out of order and there is no display or sound. I have registered a complaint with the customer care first (complaint No:[protected]) and there was no response back. No one came or informed me about what to do next. Again I called customer care and again a complaint...

to,
the samsung authority of asia.

sir my name is sazid khan. i i have purchase a samsung mobile wave3 s8600 in 5th month
of 2012 sir i have faced a lot of problem in11th month of 2012.
i have faced a problem twice when i went to a customer care palwal
they did not gave a proper response. sir i want to swap the set though
i faced a problem twice. sir my contact number is...

I bought a Samsung Galaxy Note N7000 from "THE DIGITAL WARES" Gandhi Nagar Jammu at a price of rupees 31000 on 24/05/12 and from 25/05/12 I started get a little slag in the set and I visited the service centre and they told me that I had the older version of android on my set and it was causing the problem and they’ll change it ,they kept the phone with them for 2 hours and gave it to me after updating the software to ICS 4.0....

I purchased a Samsung 51” 3D plasma PS51E8000GRLXL through m/s Surya Electronics Sales, 186/15, main Jacubpura, Sadar Bazar, Gurgaon and while opening the box we observed the product has some manufacturing defect, there was a big scratch on the back cover of T.V. We immediately brought this to notice of dealer and he promised that this will be replaced by company people in a day or two.
Company Staff came next day and they said our...

hi,


HAD BOUGHT MY 40 INCH LED TV FROM INDRA SOUND BANGKOK ,A REPUTED PLACE I BELIEVE AS IT HAD DISPLAYED LOADS OF AWARDS FOR PERFORMANCE BY SAMSUNG.

THEY HAD ASSURED ME INTERNATIONAL WARRANTY WHICH IS COVERED IN INDIA.

BUT NOW WHEN I PLACED A COMPLAIN THEY REFUSED TO SERVICE IN INTERNATIONAL WARANTY AND ASKING FOR MONEY.

I REALLY DOUBT NOW ON SAMSUNGS SERVICE REPUTATION ON...

I booked complaint to Samsung on 1st Nov 2012 for fridge not working. (Complaint No [protected])
Their service person came on 3rd Nov and informed that a part costing Rs 5000 is required and has warranty of only 1 month and will take 3-4 days to arrive. When asked about annual maintenance contract, he said that no such scheme is available
I asked him to ask for the part and during next follow up the customer care of Samsung informed...

sir
i want to say that my name is ashutosh kumar mishra i purchased i commodity "samsung galaxy tab2" in Rs.19891 by TIMTARA.COM.
i ordered on 6/sep/2012 and MY ORDERED NUMBER[protected] and he is committed with me i will sure provide your product under the 3 week but he he don't provide me my product under the 3 week i wait more time. then i cancel my order on 16/oct/2012. and he again committed with me i will...

Dear Sirs,

I had purchased Samsung Galaxy Young Y CDMA mobile SCH-I509 on 25/10/2012 IMEI# A[protected]AC ( copy of the bill attached)and ever since I am either writing to samsung through web or going to their Service centre [protected] at Gandhinagar from 26th. October onward . their Complaint Ref # [protected] dtd 27/10/2012 and my registration at their call centre Ref # [protected] dtd 26/10/2012.

The mobile...

Samsung Galaxy S Advance is Very bad mobile. The mobile network hangs again and again while we uSE it in 3G. Itz a very bad mobile from samsung and when we complaint about it they are ignoring us.Samsung services are very bad & behaviour of the staff in service center is very rude. I[censored] are thinking to purchase samsung mobile think about it before you purchase.
I[censored] agree with me then E-MAIL me on -
[protected]@gmail.com...

Purchased Samsung laptop in July 2012. The laptop screen was damaged by my son. The laptop was given at the service centre in Dehradun on 26.10.2012 with the assurance that the screen would be replaced within a week on payment. On contacting the service centre two times, i.e. last week and this day (09.11.2012), there is only assurance that the laptop screen will be replaced in the next week. When will this last week come. This is when I...