L&T Finance Complaints & Reviews

Drafted this to let the company know what is the brand image & standards which l&t is creating in the market.
I had taken a 2 wheeler loan for unicorn bike from my nearest automobile agency by which my case was sent to the mumbai's l&t branch. First of all the executives sitting over there are nicely enjoying their comforts of the office they have nothing to do with customer queries & complaints, they just keep giving the assurity of taking the actions & at the end nothing is done from their end. They share their personal contact no's to the customer saying that in case of any complaint or query give us a call we will resolve the issue, but nobody really cares. Your executives like mr. Gangadhar do such things and never fulfills their commitment towards the company. They keep people waiting outside for 4-5 hours and do nothing they have nothing to do for customers.
Coming to the point i had paid my entire loan amount i. E 40, 673 for the bike in the month of aug and resolved my loan i also have the receipt for the same.
As checked in my pass book my bank statement displays the deduction of entire amount of loan payment i. E 40, 673 on 20th aug 2018 this shows that my loan has been cleared now again after that on 5th sept 2018 my deduction of loan has happened i. E additional 2514 has been deducted from my bank account.
I am again been calling to all the concerned executives of your company & on the customer care no's but nobody is bothered to answer the complaints of the customer.
This is to inform if company thinks that a customer is fool keep looting the customer then this is the wrong notion which you-all are carrying, if the company doesn't bothers to look after the customers complaints from company side then customer has the power to resolve it in a legal manner.
I would never ever recommend anybody to take loan from l&t finance & if further company fails to resolve my complaint timely ill be taking the required action to save my hard earned money.

Highly disappointed by l&t finance!

Dear l&t finance customer service provide my two wheeler loan statement for loan id 4128836 through mail id. This is my mail id [protected]@gmail.com, i need the statement urgently. I called to l&t customer centre but no use. Please provide my two wheeler loan statement to mail id. I believe you solve my complaint as soon as possible.
Thanking you.

Dear LnT customer service department i requesting you to provide my two wheeler statement through my mail id [protected]@gmail.com, i need it some urgent and this is my loan id 4128836.i called customer care centre but its not worked please provide my two wheeler loan statement soft copy. I belive you solving my complaint as soon as possible.
Thanking you

L& t finance co. Ltd.
Aurangabad.
Sub. An application for waiver of bouncing charges and activate ecs.

Applicant. Jayshree sampat zine

Resp. Sir/madam,
I undersigned mrs jaysgree sampat zine a loan account holder of your company. My loan agreement number is 2640615. I have taken two wheeler loan from your company before 30 months back. My vehicle number is mh20dx0646. I have paid emi regularly for 24 months. But since 5th dec 2017 you have not presented ecs to my account. I was having sufficient balance in my account. But also your have not debited amount from my account. After that i have taken regular follow up for emi but your employees couldn't responded me. Now your recovery officer mr. Shirke has misbehaved me. He is coming to my house and using abused language also he is harassing me. Unnecessary he is shouting on me in my society. For that i am giving you first complaint to you then i will lodgethen i visited to your office then collection manager santosh navkar also used abused language and insulted me. He couldn't co-operate me. Because of this my cibil score got down.
Now i am ready to pay 5 emi's. But request you to kindly waive bouncing charges and other charges from 5/12/2017 to 5/10/2018. And activate my ecs.
Bank statement copy attached.
So kindly do the needful.
Thanking you.

Yours truly

Jayshree sampat zine
[protected]

Dear lnt team, request you to please share my loan statement on my email id - [protected]@gmai.com loan id is - 3162235. I am trying to get this statement from last 2 weeks but no one from your site cooperated with me. Your customer care number is not working even its not ringing help me with loan statement as soon as possible your quick response will highly appreciate here.

One year I have paid EMI every month on time. And only one month I delayed for 20days. For that your staff about 10 to 12 members tortured me and harassed like anything. I felt very bad. Anyways I paid that on 25th of same month. Now for the same you applied cheque for 3times where it is bounced and charges of Rs. 177/- deducted for the next couple of months. And now Rs. 826/- is still in pending status showing you have not released. My bank person said that you have to release it. Now please do not hold that amount release it as soon as possible. My agreement no. is 3330585.

And I have decided in future not to take any loans from you as well for sure WILL NOT REFER TO ANY OF MY FAMILY, FRIENDS, RELATIVES, NEIGHBORS, ANY KNOWN PERSON BECAUSE THE TORTURE YOU GIVE FOR 15DAYS IF WE DELAYED EMI IS INEXPLICABLE. MANY OF LOANS I HAVE TAKEN TILL NOW. Nowhere I faced this kind of harassment which i had is undefinable. Please do the needful.

This is sudhir from bangalore i have taken loan for my dad's bike on his name shekar. B
I have received msg twice stating there was a deduction in his account and i don't no why once we missed to pay the due for particular month, lnt finance had sent an agent to collect money i have paid the due along with penalty please verify with lnt finance group for the date when they have sent the agent and after that we have not missed any payment...

I have taken two wheeler loan from l&t. Emi amount is not in-sink with loan amount, interest rate and tenure. My first emi is due on 01 nov 2018. But your executive is not able to provide me all details such as emi amount with amortization (Or principal and interest breakup month-wise). He is saying i will get all these details by post. I want all clarification before my 1st emi.

Hi I have applied for a hoe load and I am being pressurized to take insurance from Kotak as package, which I don't want to. I don't want to take any insurance at this point. Who do I contact to help me resolve this issue immediately. The overall amount appears to be more than that offered by other banks, so I would like to back out in that case. The advantage that I saw on going with L&T was their lesser rate of interest which I thought was advantageous to me. But now I see that this is a way they use to extract money. Even after repeated request not to force the insurance on me, they didn't take cognizance.

I am working in l&t - hed, as a part of corporate car scheme i had bought the car, registered no. Mh04cd5922 in year 2005. L&t - hed had made most of the payment by procuring loan from l&t finance. The car was registered in my name in that year closed car scheme.

Can you please send me a letter that all payment related to above has been made & there is no loan as on date so that i can dispose off my car.

Rajkumar ramachandran

Hii sir

IAM N.vamshi Krishna
Phone number
[protected]
Gmail.([protected]@gmail.com).

I took a loan from l&t company thru your agent for two wheeler(Maruti Suzuki Burgman).now i want to add my pan card details for my two wheeler loan .
To increase my CIBIL score, for higher loan's in future.
So please give me a solution.
What is the process for that?

Dear sir..
I had vehicle loan on your finance year of 2016th march. I have paid monthly emi regularly past 1 and half years to till now but i am not yet received emi statement summary till last. Poor communication between you and me (Customer unsatisfied).. Please send statement of paid emi summary and future emi summary to below id as early as possible
[protected]@gmail.com
[protected]
Vehicle name : unicorn cb black
No : tn 09 ch 6223
Location : chennai

Regards
T. Rajesh

Hello.
We had taken a loan for a two wheeler on an NRI account. The staff at the Bangalore, Lal Bagh Road office advised us to pay the EMI in cash on the 1st of every month to avoid late payment charges, despite having collected all the EMI cheques.

As the account holder lives abroad and all payments except for the first 3-4 were made by cash, we were not aware that on the 15th of each month the cheques would be deposited as well and ECS charges deducted on it from the bank account. This is despite cash payments being made on the first of each month. Or by latest the first week.

Now the staff at the above mentioned office is washing their hands off the matter despite understanding that the problem was from there end.

Kindly sort the matter for us or we will have to file a consumer court complaint as well as approach the bank ombudsman to take the matter further.

Regards

My loan account number is 4124713

The first emi due has not been debited from my account. I called up you service center and they informed me that they dont have option to check and i would have to visit a nearest branch which is about 35kms from my house. The documents you needed were provided while processing the loan and if the ECS is not set, that is a mistake from the banks end. Also there is no service of sending agents from the bank for document collection which all other banks provide. Also there is no option to make an online payment and neither your online service center helps with that.

Your recovery agent has been calling me and making all kinds of threats. His number is "[protected]". I have already told him that i have called the bank and spoken to them, but he still calls me and threatens me. He has been making statements linke "aukad nahi hai".

Is this the kind of service you provide, to harass customers instead of helping them? I must have made a mistake taking loan from your pathetic institution. Will ensure that none of the people who know me personally or on social media ever take a loan from you guys.

I want my two wheeler loan statement. My vehicle number is mh — 04-ja-8026.
So please i request you to give me statement till date.
Is it possible to mail me the statement. My contact number is [protected].
My email id is [protected]@gmail.com. Please reply as soon as possible. I have purchase vehicle on april'17 from dhanani motors, vada.
I have only this information with me. Please reply

I have paid all the emi of my loan no. 3190624 successfully. Now, i need noc for the same.
Upon contacting customer care, i was asked to visit the branch personally to collect the same
During working hours from monday to friday, but it is not possible due to my job duties during the period.
Hence, i request you to help me get the same delivered at my registered residential address.

Email content details:

Azmat khan
Sep 29, 2018, 2:03 am (7 days ago)

To [protected]@ltfs.com

Hi team,

I have a home loan account with l&t finance (Delhl[protected] and i am looking for the option of making extra payments towards the principle amount of my loan. Basically i want to prepay according to my capability.

Please help me with the account details to which i can go ahead and transfer this payment and also let me know the process around it.

I live in usa so am not able to dial the [protected] number and no one answer's the mumbai landline numbers. Please let me know if there is another number i can dial.

I can be contacted on +1 [protected] or on email [protected]@gmail.com

Azmat khan
1:05 pm (7 minutes ago)

To infodesk, customerservice

Hi team,

I haven't received any response from anyone on mail or over the phone.

May i know if this mailbox get's checked or not.

If someone is reading these mails, can you please help with a response?

Thanks,
Azmat

Hello sir,
This is santosh &ihave purchased a honda activa 4g through loan from your company on august 2017. The term of loan is for 18 months but till now i have neither received any document from your side nor any emi statements.
Kindly provide me the loan emi statement. My scooter no is - od 05 au-5703.
My email id is - [protected]@rediffmail.com.
You can contact me in my registred mobile no.
Thanks.
pradeep kumar sahoo
[protected]
New delhi

Hi, my name is abdulajij pathan. I have a loan for vehical with your compony from date of 24-july-2018.
My this month emi is has not debited from my account. I check with my bank about the same. I have sufficient balance in my account. Kindly resolve the problem regarding direct emi deduction from my account.

My loan emi no is - 4035448
My mobile no is - [protected]

Dear sir,
I Banayz Khan from coimbatore taken home loan from L&T Finance coimbatore on 2016 november for the amount of Rs.49, 80, 000/-.and submit all documents.but later I gave an request for my house document copy they are refuse to given afterwards I heard that they lost my documents from their branch and didnt send to head office.Hence I tried lot of times to contact and I didnt get proper reply.There is no way of any responsibility shown by them after lost my documents and they inform me that they will give an bank letter instead of original documents.Thats not sufficient for me and I need original documents making in any other way from bank side.So Kindly do the process immediately before I take an legal actions. Till now I didnt make any monthly payment get bounced so please take better action against this complaint for making an better customer relationship.