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Tata Sky Complaints & Reviews

2.1
Updated: Mar 26, 2026
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Tata Sky reviews & complaints page 71

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N
Nurul Hoda Noor
Feb 5, 2020
Resolved
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Resolved

Any channel in the television is not visible and non of that is working thats why i am not able to get my entertainlent.in each of the channel it is written that you haven't selected the channel and even i am not able to contact with tata sky help line no. Whenever i try to call than call is reachable is said. From many days i am facing this problem i need random result
Mar 13, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
Tata Sky Customer Care's response
We have your request registered. Please hang on as we will get in touch with you very soon.
Verified Support
Feb 07, 2020
Tata Sky Customer Care's response
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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    G
    Ghillu
    Feb 5, 2020
    Resolved
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    Resolved

    On 5 march i called tatasky customer care for stand by mode problem. They remove the standy by mode of old tatasky [protected] registered on my number and not the new one[protected]. I recharged the old tatasky and my service resumed. Again the tatasky has gone on standby mode. They had done this earlier also and forced to buy new tatasky. I dont know inspite of hardware repair, old tatasky was not working but yesterday they have resumed the services. Both of tatasky are now in standby mode .Now customer care is not responding Please do some needful.
    Feb 13, 2020
    Complaint marked as Resolved 
    Witnout tecnician visit it was resolved. All to note in this case hno hardware problem only from the servive provider. Thanks to consumer complaint. It is a request to consumer complaint take this matter seriously so that no bofy will suffer in future like me
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Feb 06, 2020
    Tata Sky Customer Care's response
    Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
    Verified Support
    Feb 07, 2020
    Tata Sky Customer Care's response
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
    Verified Support
    Feb 14, 2020
    Tata Sky Customer Care's response
    We've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.
    Feb 14, 2020
    Updated by Ghillu
    My service resumed by tata sky, without tecnician visit. Thanks to consumer complaint
    Verified Support
    Feb 15, 2020
    Tata Sky Customer Care's response
    You're welcome. Do let us know if you require further assistance.
    As iam facing the standby problem with Tata sky standard box I have contacted the. Customer care but they are not responding properly as it's already 1 week the service agent spoken to me and if repair he is saying after lockdown is over and if new connection he will give immediately that is respect given to old customer
    Tata Sky Customer Care's response, Apr 19, 2020
    Verified Support
    Hi, allow us to help you out with this. Please share your RMN/Subscriber ID.
    My tatasky is stuck in standby mode..
    Binit Raj's reply, Jul 17, 2020
    please tell me the information should i send to you so that you can resolve my issue.?
    Hi my Tata sky set top box is turned into stand by mode and turning on.
    Please help .
    Registration no .:- [protected].
    Please help.
    Tata Sky Customer Care's response, Oct 12, 2020
    Verified Support
    Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
    Tata Sky Customer Care's response, Oct 12, 2020
    Verified Support
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
    My tatasky has got standby problem... We raised a complaint and told to change the setup box. We paid 400 and changed it.. Now same problem is existing in the new setup box. I called the customer care again and they are asking to pay again for the technicians. Why do we have to pay again and again for the same problem. Please help.
    Tatasky I'd: [protected]
    Tata Sky Customer Care's response, May 1, 2021
    Verified Support
    Hi! Resolving your issue is very important to us, and we will provide an effective resolution. Please hang on as we make arrangements to contact you at the earliest.
    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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      P
      Probssiva
      Feb 5, 2020
      Resolved
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      Resolved

      Address: 600096

      Additional tatasky services packs are added to my account without my knowledge and while asking them to drop the packs they are not dropping the additional tatasky services. i am following them for last 1 month still the packs are not dropped. I am paying extra amount for channel which i do not asked. They are charging me extra 200 per month and this issue is going for more than 2 months and they did not resolved the issue. It's taking my time and creating mental pressure as my family affecting due this.
      Mar 12, 2020
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2020
      Tata Sky Customer Care's response
      Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
      Verified Support
      Feb 07, 2020
      Tata Sky Customer Care's response
      We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
      Sir, my tatasky set up box is not working properly, there is some problem with Digi card, this problem is continue last 3 days, please solve it as soon as possible. I called customer care but nothing happened.
      thanking you
      Tata Sky Customer Care's response, Feb 6, 2020
      Verified Support
      Hi, your concern is noted. Please share your RMN/Subscriber ID, we will help you further.
      i read your details ok, thanks.please read what he say carefully.
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        V
        Vikas Kangralkar
        from Nagpur, Maharashtra
        Feb 3, 2020
        Resolved
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        Resolved

        Address: South Goa, Goa, 403707

        Had referred my neighbor for new connection [protected] bharma patil. This is my 4th referral. Still havent received my referral point. Spoke to customer care, they said the name doesnt feature in the list so il not get points .. Very bad experience. Will not ever refer any1 again.

        Regards
        Vikas kangralkar
        [protected]
        Mar 8, 2020
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Feb 04, 2020
        Tata Sky Customer Care's response
        Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
        Verified Support
        Feb 05, 2020
        Tata Sky Customer Care's response
        We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
        Verified Support
        Feb 05, 2020
        Tata Sky Customer Care's response
        We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
        I came home from work & start TV. But it is showing error "Tata sky set top box needs to be paired". I tried to call on customer support but there is no response.
        Kindly solve it immediately.
        Tata Sky Customer Care's response, Feb 6, 2020
        Verified Support
        Hi, help is here! Please share with us your RMN/ Subs ID for further assistance.
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          J
          jigar koshti
          Feb 2, 2020
          Resolved
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          Resolved

          Address: narol, Ahmedabad, Gujarat, 382405

          Dear Sir/Madam

          My Name is Jagruti koshti.and My Tata Sky ID No.[protected]

          I have a complane that I have lost my old mobile no. [protected]

          In future my process in your company with my new mobile no.[protected] . and in future you contract me my new no. [protected].

          So please you update my new mobile no.in your system.

          Thanks,
          Jagruti Koshti
          [protected]
          Mar 8, 2020
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2020
          Tata Sky Customer Care's response
          Hi, help is here! We have raised a service request. Rest assured, you will hear from us soon.
          Verified Support
          Feb 04, 2020
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
          Poor service n fake commitments by tata sky to sell..
          Tata Sky Customer Care's response, Feb 3, 2020
          Verified Support
          Hi, we do not want you to feel this way. Kindly share your RMN/Sub ID along with the details of your concern and we’ll help you further.
          I want my refund my reference no.: Ref#IGAHZUZIP9
          I done payment on SBI internet banking for purchase in-game currency diamonds didn't receive I attach my files to you
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            M
            Mmadhukarrao
            Feb 2, 2020
            Resolved
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            Resolved

            Address: Dakshina Kannada, Karnataka, 575019

            Customer care numbers not responsive to the complaint. I have taken the tata sky dish cable and subscribed to their package. Now nothing is available for viewing and all the consumer complaint numbers not able to resolve the problem.
            It appears as you have not subscribed to this channel, in spite of the fact that those are all subscribed and one year payment is done and next due for payment is August 2020.
            Mar 5, 2020
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2020
            Tata Sky Customer Care's response
            Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
            Verified Support
            Feb 03, 2020
            Tata Sky Customer Care's response
            We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
            We have made a wrong payment by typing a wrong subscriber id...so is there any refundable amount or can you recharge our subscrider id [protected]
            Dev Bgm's reply, Jan 29, 2020
            Wrong subscriber id has been typed
            Tata Sky Customer Care's response, Feb 5, 2020
            Verified Support
            Hi, help is here! Let us have a look into this, please DM us your RMN/SUB ID to assist you further.
            I'm facing error 14 problem. My box has been deactivated because I was gone out of city for more than one month.please solve this.
            Tata Sky Customer Care's response, Feb 5, 2020
            Verified Support
            Hi, you definitely have our attention. Kindly share your RMN/Sub ID and let us do the rest.
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              C
              Resolved
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              Resolved

              Address: Dhanori, 411015

              Hi I have Tata sky subscription and I recharged my tata sky account for Rs. 200/- on 11 Jan. 2020. I observed that it was not recharged and I called them. They said wait for 48 hours it would reflect. I waited until 17th and raised a complaint (request number 1TYA13MM). They said it would take 7-10 days to resolve the complaint.

              Today February 1st. The request is not resolved rather after calling them they said it is closed by calling me which is not the case. Today again they raised one more request (request number 1V7IVX7F) and asked me to wait for 7-10 days again.

              If you could please look into this and see what can be done it would be great help to others of Tata sky filthy practice to cheat customers.

              TataSky ID [protected]
              Mar 7, 2020
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Feb 03, 2020
              Tata Sky Customer Care's response
              Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
              Verified Support
              Feb 04, 2020
              Tata Sky Customer Care's response
              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
              I am facing the problem of ' This is the wrong card for this set top box (Pairing Error) please resolve the problem ASAP..
              Tata Sky Customer Care's response, Feb 6, 2020
              Verified Support
              Hi, we are here to help you out. Please share with us your RMN/ Subs ID for further assistance.
              This is the wrong card for this set up box showing in my Tatasky DTH.
              What can i do?
              My Tatasky ID - [protected]
              Tata Sky Customer Care's response, Feb 6, 2020
              Verified Support
              Hi, help is here! We have raised a service request. Rest assured, you will hear from us soon.
              Tata Sky Customer Care's response, Feb 6, 2020
              Verified Support
              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
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                P
                Pummy Jain
                Jan 31, 2020
                Resolved
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                Resolved

                Address: Kota, Rajasthan, 324005

                I registered my complaint many times telephonically and via email since 23rd of december 2019 that there is no channel broadcasting to our tv not only paid but also free, till 31 january 2020.
                Some associates from tatasky called me up and told me that now issue has been resolved but it remains.
                What to do next?
                Tatasky id [protected]
                Registered with name dev kumar jain
                Mar 16, 2020
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2020
                Tata Sky Customer Care's response
                Hi, this isn't the experience we aim for. We have raised a service request. Rest assured, you will hear from us soon.
                Verified Support
                Feb 08, 2020
                Tata Sky Customer Care's response
                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                Verified Support
                Feb 08, 2020
                Tata Sky Customer Care's response
                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                  M
                  Muthuswamy Krishnamurthy
                  from Bengaluru, Karnataka
                  Jan 30, 2020
                  Resolved
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                  Resolved

                  Address: B 3 ,Uttam Apts.8th Main Malleswaram, 560003

                  Dear sir
                  I wish to submit the following for immediate attention.
                  • i have tatasky connection with subscriber id [protected] with two tvs box no. 5226 & 8181.
                  • i have paid last rs. 13678/- for selected channewls for both the boxes.
                  • now the balance as on 27/10/2019 is stated to be rs.9066.
                  • the monthly charge is stated to be rs. 1223/-
                  • next recharge is stated to be on 25/05/2020
                  My complaint
                  The selected channels are not coming in the additional tv with box no 8181.
                  But charges are collected for the second box.
                  Please solve my problem
                  Mar 2, 2020
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 31, 2020
                  Tata Sky Customer Care's response
                  Hi, that's not how it should have been. We have raised a service request SR# 1V43INEZ. Rest assured, you will hear from us soon.
                  Verified Support
                  Jan 31, 2020
                  Tata Sky Customer Care's response
                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
                  My tatasky digi card is showing wrong card for this set up box (pairing error)
                  Tata Sky Customer Care's response, Feb 3, 2020
                  Verified Support
                  Hi, we have taken your concern to the relevant teams on priority. Let us come back to you once resolved.
                  Tata Sky Customer Care's response, Feb 4, 2020
                  Verified Support
                  We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                    S
                    Surya Anil
                    Jan 27, 2020
                    Resolved
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                    Resolved

                    Address: Air Force Station Chabua, Dibrugarh, Assam, 786102

                    Sir, from the month of october 2019 tatasky is unable to broadcast all telugu channels even after paying for it. Several complaints lodged through customer care and mails. The problem is for all connections in dibrugarh dist of assam. Tatasky is unable to resolve it and local service center says it’s an satellite issue. Neither they r broadcasting channels nor refunding the whole amount while returning/ cancelling of connection. Pls lookinto the issue.
                    Mar 8, 2020
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 28, 2020
                    Tata Sky Customer Care's response
                    Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
                    Verified Support
                    Feb 03, 2020
                    Tata Sky Customer Care's response
                    We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                      S
                      sunil.garg.in
                      Jan 27, 2020
                      Resolved
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                      Resolved

                      Address: Kd-35 Pitampura Delhi, New Delhi, Delhi, 110034

                      Hi,

                      I have recharged my Tat sky account for Rs 500 through bill desk from icici UPI account on 25 jan 2020.

                      Money has been deducted but my tata sky account is not recharged.

                      MY UPI number is[protected].

                      Please revert back the amount to my ICICI account asap.

                      Thanks and Regards
                      Mar 16, 2020
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 06, 2020
                      Tata Sky Customer Care's response
                      Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
                      Verified Support
                      Feb 08, 2020
                      Tata Sky Customer Care's response
                      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                        R
                        ramaiah143
                        from Gajuwaka, Andhra Pradesh
                        Jan 24, 2020
                        Resolved
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                        Resolved

                        Address: lig 4/3, pitapuram colony, vuda quarters, maddilapalem, near VB grand hotel, 530003

                        I have been trying to escalate my issue to the tata sky team from a weeks time but no response from local manager or from the regional manager. Will there be any one from the national team to help me out or do i need to proceed legally on this case now.

                        As my first complaint with them is on sunday and till now no update rather from any one end and they are harrashing us
                        Feb 25, 2020
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 24, 2020
                        Tata Sky Customer Care's response
                        Hi, your concern is certainly noted. We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
                        This is a wrong card for this set top box error is coming on our Tata sky !

                        Registered mobile number - [protected]
                        Tata Sky Customer Care's response, Jan 28, 2020
                        Verified Support
                        Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                        Tata Sky Customer Care's response, Jan 28, 2020
                        Verified Support
                        We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                        I have recharged my Tata sky and was working fine, after a couple of days, There is a message on the TV display shows that 'this is the wrong card for the set top box's (pairing error)
                        Nds no. :[protected]
                        Digi card I'd. :[protected]
                        Please resolve the issue, waiting for your positive response very soon.
                        Thank you
                        Tata Sky Customer Care's response, Jan 28, 2020
                        Verified Support
                        Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                        Tata Sky Customer Care's response, Jan 28, 2020
                        Verified Support
                        We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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                          P
                          Jan 24, 2020
                          Resolved
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                          Resolved

                          Address: 600094

                          I want to recharge subscriber ID [protected] but by mistake it was racharges as RS.199 to the I'd [protected]. So I request you that please refund my amount RS.199 to my phonepay account number [protected] or reverse to my subscriber ID [protected].

                          My registered mobile number is [protected]
                          Mar 10, 2020
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 06, 2020
                          Tata Sky Customer Care's response
                          Hi, your concern is noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                          Verified Support
                          Feb 07, 2020
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                            R
                            Reddyvinay
                            Jan 20, 2020
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500067

                            Hi

                            Tata sky is throwing an error of wrong card for this setup box (Pairing error) may be this is because i wasn't using cable for more than a month.. But i never expected this kind of trouble from branded set up boxes.. As they should work as and when recharged..

                            My id is [protected]
                            If you could look into this issue asap and resolve it will be helpful

                            Please let me know if you want me to reset anything
                            Feb 22, 2020
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 21, 2020
                            Tata Sky Customer Care's response
                            Hi, help is here! We have raised your concern and we assure you that it will be resolved promptly.
                            Verified Support
                            Jan 22, 2020
                            Tata Sky Customer Care's response
                            We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                            Getting Key Pairing Error in Tata Sky setup box
                            Tata Sky Customer Care's response, Jan 21, 2020
                            Verified Support
                            Hi, we understand what this has been like for you. We have raised a service request to sort this. Rest assured, you will hear from us soon. Meanwhile, you can also watch TV on the Tata Sky Mobile app or on watch.tatasky.com at no extra cost.
                            Tata Sky Customer Care's response, Jan 22, 2020
                            Verified Support
                            We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
                            I have Tatasky DTH connection and already set the channels online. Also I recharged before due dates regularly.

                            Lodged complaint with Tatasky but they neither reply nor contact me to resolve the problem.
                            Tata Sky Customer Care's response, Jan 21, 2020
                            Verified Support
                            Hi, you definitely have our attention. Kindly share us your RMN/Sub ID and let us do the rest.
                            I have complained 2 times but not any action every time complained request number 1TP1FN6F.& 1TKNHFP8.
                            Tata Sky Customer Care's response, Jan 21, 2020
                            Verified Support
                            We have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
                            Tata Sky Customer Care's response, Jan 23, 2020
                            Verified Support
                            We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
                            They are charging 150 per technician visit and it’s valid only for one month . This’s not fair and they will not give any intimation for charges they will deduct from account balance .
                            Tata Sky Customer Care's response, Jan 28, 2020
                            Verified Support
                            Hi, we do not want you to feel this way. Please share your RMN/Subscriber ID, we will help you further.
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                              A
                              Arun Gulati
                              from Mumbai, Maharashtra
                              Jan 19, 2020
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110048

                              Tatasky subscriber id[protected]

                              Not giving in writing that they have not received my bank payment made on 19th dec 2019 of rs 963/-="upi/billdeskbqr/[protected]/monthly pay" ="upi[protected]" from my a/c kotak sb ending 2202.

                              To avoid cutting of my tatasky tv connection i again paid them on 24th dec 2019 n ="os[protected]" ="kpg-[protected]".
                              My pdf bank statement also sent to them.

                              Either they refund money or they give me credit note as i have been debitted twice from my kotak account.
                              Feb 21, 2020
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 20, 2020
                              Tata Sky Customer Care's response
                              Hi, that's not how it should have been. We have raised a service request SR# 1UA8KWG3. Rest assured, you will hear from us soon.
                              Verified Support
                              Jan 21, 2020
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                              Further to my complaint of[protected], I, Arun Gulati received 2 SMS's that Tatasky tried connecting with me. Their message is dated[protected]:38 and then again today[protected] at 09:38. My Truecaller does not show any call. I have told Airtel to keep track of all my calls since 19th Dec 2019 onwards.
                              Further, there is no way to send a reply to their SMS that they are telling incorrect things. Request Tatasky that i will try my best to approach Mr.Tata through twitter if matter not resolved.
                              Arun Gulati
                              Tata Sky Customer Care's response, Jan 21, 2020
                              Verified Support
                              Hi, we were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                                Rohit R Kadam
                                Jan 18, 2020
                                Resolved
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                                Resolved

                                Hello all,

                                My name is rohit rajendra kadam. I have took tata sky connection few months back, they provided holiday hungama offer for me.
                                When i logged in holiday hungama web site it is showing sorry: invalid code/id. I called to call center they said, my subscription id [protected] was not in tata sky data base.
                                I called manager (Rakesh [protected]) and junior employee (Rachana). They are not responding and not lifting the phone also.

                                I am struggling from last 3 weeks, i faced worst service with tata sky.

                                Regards,
                                Rohit kadam.
                                Mobile number:- [protected]
                                Feb 29, 2020
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 19, 2020
                                Tata Sky Customer Care's response
                                Hi, that’s not how it should have been. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                                Verified Support
                                Jan 27, 2020
                                Tata Sky Customer Care's response
                                We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                Hi
                                My name is raghav gupta I have took connection of tatasky last month .
                                Bysameer a member of tata sky I also got an offer of tata sky holiday hungama but its not working as it is asking for suscriber id but its not working
                                Also I called sameer but he is not answering my calls
                                As I am struggling from last two weeks
                                Regards,
                                Raghav gupta,
                                Mobile no.[protected]
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                                4 found this helpful
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                                  Kamlesh Shetty
                                  Jan 16, 2020
                                  Resolved
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                                  Resolved

                                  This is the second time i am being fooled around by not giving me the referral benefit though i have all proofs of the reference been given from my side. You can anytime contact the person who was referred here to know the installation experience and the truth.
                                  Informing you about the scam happening at tata sky end once you provide reference details in their website.
                                  They created two reference ids in their system. Out of these two reference ids one was mapped to the referring person and second id they alligned with some dealer name.
                                  They approached the referred person and activated their account under the reference id which is assigned under dealer name whereas there was no dealer involvement in this entire transaction. Got to know about this biased practice as the referred person is my close friend.
                                  I am writing this complaint not just for the referal benefit but i strongly feel that no business should continue with such biased business practice and fool around their customers.

                                  Please please stop this biased business practice to avoid losing customer trust.
                                  Feb 25, 2020
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 17, 2020
                                  Tata Sky Customer Care's response
                                  Hi, we do not want you to feel this way. We strive to give the best of service to all our customers. We are looking into this matter. We will revert to you very quickly with a useful solution. Here is your SR# 1U0MT2EG.
                                  Verified Support
                                  Jan 20, 2020
                                  Tata Sky Customer Care's response
                                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                  Helpful
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                                    Khudeja Aslam
                                    Jan 15, 2020
                                    Resolved
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                                    Resolved

                                    Hello,

                                    I have done a recharge to my tata-sky on 15th jan 2020of rs724.00 but it has not been recharged to tata-sky but got deducted from account.
                                    I have done the recharge using gpay.

                                    Tatasky subscriber id - [protected]
                                    Sameer contracter - tatasky a/c holder name)

                                    Request you to resolve this issue at the earliest.

                                    Thanks and regards
                                    Feb 17, 2020
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 16, 2020
                                    Tata Sky Customer Care's response
                                    Hi, help is here! We see that your recharge of Rs.724.00 was successfully processed your current account balance Rs.719.60.
                                    Dear sir,
                                    I had tatasky broadbond from 28dec 2019 .i promised assured gift. But still i am waitng. Don't know how to track

                                    Thanks and regards
                                    Nayan Waghmare
                                    [protected]
                                    I have 3 TVs working on the TATA SKY dish in our housee,
                                    On one of them, the set top box is not working.
                                    In response to the remote, it does not come on despite proper electricity connections
                                    My consumer number is [protected]
                                    The functionality of the remote is confirmed
                                    Tata Sky Customer Care's response, Jan 22, 2020
                                    Verified Support
                                    Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
                                    Tata Sky Customer Care's response, Jan 22, 2020
                                    Verified Support
                                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                      Sunil Rayka
                                      Jan 15, 2020
                                      Resolved
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                                      Resolved

                                      Address: VPO Bhirdana,contact 9915182761, 125050

                                      Dear sir

                                      I am calling to your comapny for last one month for problem in network. The engineer visited two times but still problem not resolved. We have made payment of rs 400 for chanhe of set off box and before it rs 150 of engineer visit. Still we are facing problem and will have to replace tata sky. When we call on customer care they do formality and send engineer and then engineer demand charges every time but pronlem is not being solved.
                                      Feb 20, 2020
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Jan 15, 2020
                                      Updated by Sunil Rayka
                                      Please resolve the problem.
                                      Verified Support
                                      Jan 16, 2020
                                      Tata Sky Customer Care's response
                                      Hi, that's not how it should have been. We have raised a service request SR# 1TY2NSWA. Rest assured, you will hear from us soon.
                                      Verified Support
                                      Jan 18, 2020
                                      Tata Sky Customer Care's response
                                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                                        TIK TOK VIDEO
                                        Jan 14, 2020
                                        Resolved
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                                        Resolved

                                        Address: 444906

                                        I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
                                        On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
                                        My subscriber id is [protected]
                                        Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
                                        Thanks
                                        Feb 18, 2020
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 16, 2020
                                        Tata Sky Customer Care's response
                                        Hi, that's not how it should have been. Remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
                                        Verified Support
                                        Jan 16, 2020
                                        Tata Sky Customer Care's response
                                        Hi, help is here! We would be glad to help you. Requesting you to share your RMN/Sub ID for further assistance.
                                        Some of the channels are freezing and Tata sky is asking for technician visit which they are charging me ₹150. The issue is not from my side but their side then why am I being charged?
                                        Tata Sky Customer Care's response, Jan 16, 2020
                                        Verified Support
                                        Hi, we would be glad to help you. Requesting you to share your RMN/Sub ID for further assistance.
                                        Set top box is not working properly. no channel is seen
                                        Tata Sky Customer Care's response, Jan 16, 2020
                                        Verified Support
                                        Hi, we would be glad to help you. Requesting you to share your RMN/Sub ID for further assistance.
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