[Resolved]  Ibibo Group / Goibibo — incorrect flight ticket booked and I correct amount charged

Aug 15, 2017

Ibibo Group / Goibibo Customer Care's response Hi Rishita,

Greetings from Goibibo

This email is in reference to your booking ID TUAQBMPSQ.

Please be informed that we are working on your concern and request you to allow us time for next 24 hours to investigate.

Please advise if you would require any assistance with us.

Regards,
Jagpreet Singh
Customer Delight Goibibo
Contact:[protected]

Aug 15, 2017

Ibibo Group / Goibibo Customer Care's response Hi Rishita,

Greetings from Goibibo

This email is in reference to your booking ID TUAQBMPSQ.

Please be informed that we have investigated that on the real time basis you selected the Jet Airways flight. The same booking was confirmed and below are the logs available for your reference.

travelibibo[protected]:52:49, 451 travelLogger INFO flight UNKNOWN submitForm <QueryDict: {u'hiddenPrice': [u'3208'], u'hiddenBaseFare': [u'7a8'], u'c
ode': [u''], u'adultlastname1': [u'Nath'], u'pincode': [u'000000'], u'strUserTrackIndex': [u'[]'], u'country_code': [u'+91'], u'adultmiddlename1': [u''], u'bookingdata'
: [u'[{"origin":"BOM", "DepartureTime":"[protected]T05:55:00.000+05:30", "ibibopartner":"travelport", "Group":"0", "farebasis":"H2AT15A", "SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA
==", "ccpayment":false, "deptime":"05:55", "farecalc_1":"BOM 9W BHO Q300 1660H2AT15A INR1960END", "flightcode":"7083", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA==", "Availability
DisplayType":"Fare Specific Fare Quote Unbooked", "ClassOfService":"H", "BasePrice":"INR1960", "duration":"1h 30m", "platingcarrier":"9W", "qtype":"fbs", "arrterminal":"", "fl
ightno":"7083", "AvailabilitySource":"S", "PricingSolution":{"TotalPrice":"INR2958", "ApproximateTotalPrice":"INR2958", "QuoteDate":"[protected]", "BasePrice":"INR1960", "Taxe
s":"INR998", "ApproximateTaxes":"INR998", "Key":"PyaLq2sB0BKAo+DBaJAAAA==", "Fees":"INR0", "ApproximateBasePrice":"INR1960"}, "IncludesVAT":"false", "destination":"BHO", "dept
erminal":"2", "BookingCode":"H", "stops":"0", "ApproximateTaxes":"INR998", "carrierid":"9W", "bookingclass":"H", "tickettype":"e", "Key":"PyaLq2sB0BKAq+DBaJAAAA==", "provider":
"1G", "refundable":"true", "ChangeOfPlane":"false", "rowbody":" ", "fare":{"travelportgrossamount":2958, "adultchangepenalty_1":3400, "totalbasefare":1960, "adultK3":127, "adul
tbasefare":1960, "totaltax":0, "adulttotalfare":2958, "totalfare":2958, "adultYR":125, "adultfuelsurcharge":450, "adulttaxes":998, "totalsurcharge":450, "totaludf":0, "adultdeve
lopmentfee":142, "servicetax":0, "discount":0, "adultpassengerservicefee":154, "transactionfee":0, "totalcommission":0}, "Distance":"409", "promotionText":"", "ApproximateTotal
Price":"INR2958", "segkey":"PyaLq2sB0BKAm+DBaJAAAA==", "warnings":"Refundable", "Code_1":"ADT", "ArrivalTime":"[protected]T07:25:00.000+05:30", "OperatingFlightNumber":"7083", "fare_info_1":[{"Origin":"BOM", "TaxAmount":"INR998.00", "EffectiveDate":"[protected]T19:51:00.000+05:30", "NotValidAfter":"[protected]", "FareBasis":"H2AT15A", "Destination"
:"BHO", "NotValidBefore":"[protected]", "Amount":"INR1960", "DepartureDate":"[protected]", "Key":"PyaLq2sB0BKAw+DBaJAAAA==", "fare_rule_1":{"ProviderCode":"1G", "FareInfoRef":"
PyaLq2sB0BKAw+DBaJAAAA==", "key":"6UUVoSldxwiX368xUDQxHMbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA7fYdaGe+\/6y1w3Vj
ODTYW6Tj5dXsljjfDPha7R7d0DGVCulqMwbpNZybsj0U79PWaZ+Ei9EL+umZN\/5jumiUiaWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejGVqfCTByZWB94h9g5Aan28i7wqCwc8tX7qNbjwzJx7oo0sKBvhNXxa08C9vk4dL6P
kG8mZa81V5PwBShF29N4Sv4Xvb2u1Qx+\/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp\/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO\/P6ZV8qtf57jMejM\/QSe\/5dQvOI4K0dQ5mNP1v78VEEEU"}, "Passe
ngerTypeCode":"ADT"}], "booking_info_1":[{"CabinClass":"Economy", "HostTokenRef":"PyaLq2sB0BKAp+DBaJAAAA==", "farebasis":"H2AT15A", "SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA==",
"BookingCode":"H", "bookingclass":"H", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA=="}], "onwardflights":[], "seatingclass":"E", "fare_tax_1":{"K3":"INR127", "WO":"INR154", "YQ":"IN
R450", "YR":"INR125", "YM":"INR142"}, "HostTokenRef":"PyaLq2sB0BKAp+DBaJAAAA==", "fare_charges":[{"ProviderCode":"1G", "TotalPrice":"INR2958", "Key":"PyaLq2sB0BKAq+DBaJAAAA==
", "IncludesVAT":"false", "changepenalty_1":"INR3400.0", "Code_1":"ADT", "farecalc_1":"BOM 9W BHO Q300 1660H2AT15A INR1960END", "Taxes":"INR998", "ETicketability":"Yes", "fare
_info_1":[{"Origin":"BOM", "TaxAmount":"INR998.00", "EffectiveDate":"[protected]T19:51:00.000+05:30", "NotValidAfter":"[protected]", "FareBasis":"H2AT15A", "Destination":"BHO", "NotValidBefore":"[protected]", "Amount":"INR1960", "DepartureDate":"[protected]", "Key":"PyaLq2sB0BKAw+DBaJAAAA==", "fare_rule_1":{"ProviderCode":"1G", "FareInfoRef":"PyaLq2
sB0BKAw+DBaJAAAA==", "key":"6UUVoSldxwiX368xUDQxHMbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA7fYdaGe+\/6y1w3VjODTYW6
Tj5dXsljjfDPha7R7d0DGVCulqMwbpNZybsj0U79PWaZ+Ei9EL+umZN\/5jumiUiaWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejGVqfCTByZWB94h9g5Aan28i7wqCwc8tX7qNbjwzJx7oo0sKBvhNXxa08C9vk4dL6PkG8mZa
81V5PwBShF29N4Sv4Xvb2u1Qx+\/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp\/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO\/P6ZV8qtf57jMejM\/QSe\/5dQvOI4K0dQ5mNP1v78VEEEU"}, "PassengerTy
peCode":"ADT"}], "fare_tax_1":{"K3":"INR127", "WO":"INR154", "YQ":"INR450", "YR":"INR125", "YM":"INR142"}, "booking_info_1":[{"CabinClass":"Economy", "HostTokenRef":"PyaLq2sB0
BKAp+DBaJAAAA==", "farebasis":"H2AT15A", "SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA==", "BookingCode":"H", "bookingclass":"H", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA=="}], "PricingM
ethod":"Guaranteed", "ApproximateTaxes":"INR998", "ApproximateTotalPrice":"INR2958", "BasePrice":"INR1960", "Refundable":"true", "PlatingCarrier":"9W", "ApproximateBasePrice"
:"INR1960", "LatestTicketingTime":"[protected]T23:59:00.000+05:30"}], "arrtime":"07:25", "eticketeligibility":"Yes", "operatingcarrier":"S2", "multicitysearch":"", "dotentativ
e":"true", "OptionalServicesIndicator":"false", "PolledAvailabilityOption":"O and D cache or polled status used with different local status", "splitduration":"1h 30m", "far
erule":"", "card_type":"CASH", "CabinClass":"Economy", "pricingmethod":"Guaranteed", "airline":"Jet Airways", "time":"90", "depdate":"[protected]t0555", "seatsavailable":"9999", "arrdate":"[protected]t0725", "TravelTime":"90", "latestticketingtime":"[protected]T23:59:00.000+05:30"}, {"leadcodes":"[\"4\"]", "gocash_breakup":[{"value":2958, "key":"Bo
oking amount"}, {"key_info":"You can only pay upto 2.0% of booking amount or Rs.750.0 (whichever is lower) using goCash.", "value":59, "key":"(Promo)goCash"}, {"value":500,
"key":"Non-Promotional"}, {"value":559, "key":"Total goCash"}], "partial":true, "kbb":"Yttz6w==", "lock":0, "ec":"lVFX", "bucket_gocash":500, "totalsurcharge":450, "passengercou
nt":"1", "non_vested_credits":500, "netpayable":3208, "active_leads":[{"text":"Convinence Charges.", "amount":250, "code":"LEADCONVVFSQ", "id":4, "name":"Convenience Fee"}, {"t
ext":"{\"header_text\":\"United India Insurance\", \"sub_text\":\"Secure your trip @ Rs. 249\/- per traveller\", \"message\":\"4000+ traveller on Goibibo take
insurance daily\", \"transition_message\":\"Insurance Added\", \"tag\":\"Recommended\", \"footer_text\":\"Insurance is only valid for Indian Citizens from 3 m
onths to 70 years of age.\", \"view_benefits\":\"View benefits for domestic insurance\", \"tnc_url\":\"http:\/\/mdb.ibcdn.com\/47mlmfraa10rdc4cqpq1fv8s004j.pdf
\", \"view_benefits_url\":\"https:\/\/www.goibibo.com\/common\/getchunkcontent\/?key=insurance-benefits-domestic\", \"view_benefits_chunk_key\":\"insurance-b
enefits-domestic\", \"benefits\":[{\"name\":\"Trip Cancellation\", \"value\":\"25, 000\", \"icon\":\"ins-sprite ins-trip\"}, {\"name\":\"Baggage Loss\", \
"value\":\"20, 000\", \"icon\":\"ins-sprite ins-trip\"}, {\"name\":\"Medical Emergency\", \"value\":\"2, 00, 000\", \"icon\":\"ins-sprite ins-trip\"}]}", "am
ount":0, "code":"LEADCOVEJQEZ", "id":37, "name":"Assistance & Insurance"}], "vested_gocash":59, "message":"You can only pay upto 2.0% of booking amount or Rs.750.0 (whicheve
r is lower) using goCash. GoCash is calculated on Booking Amount excluding convenience fee and insurance.", "k":"lk5X0A==", "repriceloss":0, "tokenec":"bda1723241c0e6e8893
8f15ddf0da203", "non_vested_gocash_org":0, "max_gocash":559, "is_cashgocash_combined_offer":0, "limit_exceeded":false, "cashtype":"cash", "lead_message":"Calculation Done", "e
mail":"rishita.[protected]@gmail.com", "isfamilyfare":false, "promocode":"", "totalbasefare":1960, "leadcode":"", "totalfare":3208, "goibibofee":0, "discount":0, "transactionfee":0, "
leaddiscount":250, "otp":false, "mealfee":0, "non_vested_credits_org":0, "gocashpromocode":"FLTGOCASHEARN", "premiermiles":0, "fuelsurcharge":0, "kb":"lFVdyA==", "credits":"Tru
e", "mobile":"", "check_gocash_by_default":true, "non_vested_gocash":500, "sku_details":{"sku":"default", "valid_till":0, "container_id":"goibibo#dom-flight#flvr_and#9W#9W", "
gravity":750, "duration":24, "velocity":2, "percentage":2, "_id":"goibibo#dom-flight#flvr_and#9W#default", "other_data":{}}, "vested_credits":3000, "total_credits":3500, "dob":
false, "seatfee":0, "leadlist":[{"ticketflag":"True", "nopopupflag":"True", "code":"LEADCONVVFSQ", "leadobj":"Convenience Fee", "leadamount":250, "lead_message":"Calculation D
one", "productid":""}], "bucket_credits":500, "promo_message":"Congrats!! Gocash amount 300 will be credited to your gocash account", "baggagefee":0, "totalDiscountAmount":0, "promodiscount":0, "errmsg":"success"}]'], u'querydata': [u'##air-BOM-BHO[protected]E'], u'credits_amount': [u'559'], u'city': [u'Mumbai'], u'go_pn': [u'1'], u'gu
est': [u'guest'], u'leadcodelist': [u'["4"]'], u'state': [u'India'], u'landline': [u'0'], u'email': [u'rishita.[protected]@gmail.com'], u'hiddenudf5': [u'true'], u'hiddenudf4
': [u''], u'firstname': [u'Rishita'], u'lastname': [u'Nath'], u'faredict': [u'{"paas_pay_modes":{"otp_verification_required_for_intl_card":"false", "global_one_click_che
ckout_enabled":true, "flavour":"android", "methods":[{"form":"card_details", "title":"Credit Card", "disabled":false, "display_info":"", "key":"CC", "msg":""}, {"form":"card_de
tails", "title":"Debit Card", "disabled":false, "display_info":"", "key":"DC", "msg":""}, {"codes":[{"title":"Kotak Mahindra Bank", "disabled":false, "up_status":1, "key":"162B", "msg":"", "img_url":"https:\/\/gos3.ibcdn.com\/kotak-[protected].png"}, {"title":"State Bank of India", "disabled":false, "up_status":1, "key":"SBIB", "msg":"", "img_url":"
https:\/\/gos3.ibcdn.com\/sbi-[protected].png"}, {"title":"HDFC Bank", "disabled":false, "up_status":1, "key":"HDFB", "msg":"", "img_url":"https:\/\/gos3.ibcdn.com\/hdfc
-[protected].png"}, {"title":"ICICI Netbanking", "disabled":false, "up_status":1, "key":"ICIB", "msg":"", "img_url":"https:\/\/gos3.ibcdn.com\/icici-[protected].png"}, {"titl
e":"Citibank Netbanking", "disabled":false, "up_status":1, "key":"CITNB", "msg":"", "img_url":"https:\/\/gos3.ibcdn.com\/citibank-[protected].png"}, {"title":"AXIS Bank Net
Banking", "disabled":false, "up_status":1, "key":"AXIB", "msg":"", "img_url":"https:\/\/gos3.ibcdn.com\/axis-[protected].png"}, {"title":"Andhra Bank", "disabled":false, "up_
status":1, "key":"ADBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Bank of Maharashtra", "disabled":false, "up_
status":1, "key":"BOMB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Corporation Bank", "disabled":false, "up_sta
tus":1, "key":"CRPB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"South Indian Bank", "disabled":false, "up_statu
s":1, "key":"SOIB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Canara Bank", "disabled":false, "up_status":1, "ke
y":"CABB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Punjab National Bank - Corporate Banking", "disabled":fa
lse, "up_status":1, "key":"CPNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Lakshmi Vilas Bank - Retail Netban
king", "disabled":false, "up_status":1, "key":"LVRB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"DCB Bank", "disa
bled":false, "up_status":1, "key":"DCBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Syndicate Bank", "disabled"
:false, "up_status":1, "key":"SYNDB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Jammu and Kashmir Bank", "disab
led":false, "up_status":1, "key":"JAKB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Punjab National Bank - Reta
il Banking", "disabled":false, "up_status":1, "key":"PNBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Indian Ov
erseas Bank", "disabled":false, "up_status":1, "key":"INOB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Cosmos B
ank", "disabled":false, "up_status":1, "key":"CSMSNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Standard Chart
ered Bank", "disabled":false, "up_status":1, "key":"SDCB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"IndusInd B
ank", "disabled":false, "up_status":1, "key":"INIB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Allahabad Bank N
etBanking", "disabled":false, "up_status":1, "key":"ALLB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Shamrao Vi
thal Co-operative Bank Ltd.", "disabled":false, "up_status":1, "key":"SVCNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {
"title":"Oriental Bank of Commerce", "disabled":false, "up_status":1, "key":"OBCB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wallet.p
ng"}, {"title":"Punjab And Maharashtra Co-operative Bank Limited", "disabled":false, "up_status":1, "key":"PMNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amaz
onaws.com\/gocars\/wallet.png"}, {"title":"Catholic Syrian Bank", "disabled":false, "up_status":1, "key":"CSBN", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.ama
zonaws.com\/gocars\/wallet.png"}, {"title":"Karnataka Bank", "disabled":false, "up_status":1, "key":"KRKB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaw
s.com\/gocars\/wallet.png"}, {"title":"Dena Bank", "disabled":false, "up_status":1, "key":"DENN", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/go
cars\/wallet.png"}, {"title":"UCO Bank", "disabled":false, "up_status":1, "key":"UCOB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/wall
et.png"}, {"title":"Royal Bank of Scotland", "disabled":false, "up_status":1, "key":"RYBS", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/w
allet.png"}, {"title":"Union Bank - Retail Netbanking", "disabled":false, "up_status":1, "key":"UBIB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\
/gocars\/wallet.png"}, {"title":"Tamilnad Mercantile Bank", "disabled":false, "up_status":1, "key":"TMBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.
com\/gocars\/wallet.png"}, {"title":"City Union Bank", "disabled":false, "up_status":1, "key":"CUBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com
/gocars\/wallet.png"}, {"title":"Federal Bank", "disabled":false, "up_status":1, "key":"FEDB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocar
s\/wallet.png"}, {"title":"United Bank Of India", "disabled":false, "up_status":1, "key":"UNIB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/goca
rs\/wallet.png"}, {"title":"Deutsche Bank", "disabled":false, "up_status":1, "key":"DSHB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocars\/w
allet.png"}, {"title":"Bank of Bahrain and Kuwait", "disabled":false, "up_status":1, "key":"BBKB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/goc
ars\/wallet.png"}, {"title":"The Nainital Bank", "disabled":false, "up_status":1, "key":"TBON", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazonaws.com\/gocar
s\/wallet.png"}, {"title":"Lakshmi Vilas Bank - Corporate Netbanking", "disabled":false, "up_status":1, "key":"LVCB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3
.amazonaws.com\/gocars\/wallet.png"}, {"title":"Janata Sahakari Bank Pune", "disabled":false, "up_status":1, "key":"JSBNB", "msg":"", "img_url":"http:\/\/ibiboryde-produc
tion.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"IDBI Bank", "disabled":false, "up_status":1, "key":"IDBB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.am
azonaws.com\/gocars\/wallet.png"}, {"title":"Bank of Baroda - Retail Banking", "disabled":false, "up_status":1, "key":"BBRB", "msg":"", "img_url":"http:\/\/ibiboryde-prod
uction.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Ratnakar Bank ", "disabled":false, "up_status":1, "key":"RTN", "msg":"", "img_url":"http:\/\/ibiboryde-production
.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Punjab And Sind Bank", "disabled":false, "up_status":1, "key":"PSBNB", "msg":"", "img_url":"http:\/\/ibiboryde-producti
on.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Karur Vysya - Retail Netbanking", "disabled":false, "up_status":1, "key":"KRVB", "msg":"", "img_url":"http:\/\/ibibor
yde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"IDFC Netbanking", "disabled":false, "up_status":1, "key":"IDFCNB", "msg":"", "img_url":"http:\/\/ibiboryd
e-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Yes Bank", "disabled":false, "up_status":1, "key":"YESB", "msg":"", "img_url":"http:\/\/ibiboryde-productio
n.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Bank of Baroda - Corporate Banking", "disabled":false, "up_status":1, "key":"BBCB", "msg":"", "img_url":"http:\/\/ibib
oryde-production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Bank of India", "disabled":false, "up_status":1, "key":"BOIB", "msg":"", "img_url":"http:\/\/ibiboryde-
production.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Saraswat Bank", "disabled":false, "up_status":1, "key":"SRSWT", "msg":"", "img_url":"http:\/\/ibiboryde-produ
ction.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Vijaya Bank", "disabled":false, "up_status":1, "key":"VJYB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3
.amazonaws.com\/gocars\/wallet.png"}, {"title":"Indian Bank ", "disabled":false, "up_status":1, "key":"INDB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amazon
aws.com\/gocars\/wallet.png"}, {"title":"Airtel Payments Bank", "disabled":false, "up_status":1, "key":"AIRNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.amaz
onaws.com\/gocars\/wallet.png"}, {"title":"The Bharat Co-op. Bank Ltd", "disabled":false, "up_status":1, "key":"BHNB", "msg":"", "img_url":"http:\/\/ibiboryde-production.
s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Central Bank Of India", "disabled":false, "up_status":1, "key":"CBIB", "msg":"", "img_url":"http:\/\/ibiboryde-productio
n.s3.amazonaws.com\/gocars\/wallet.png"}, {"title":"Dhanlaxmi Bank", "disabled":false, "up_status":1, "key":"DLSB", "msg":"", "img_url":"http:\/\/ibiboryde-production.s3.
amazonaws.com\/gocars\/wallet.png"}], "form":"netbanking_details", "title":"Netbanking", "disabled":false, "display_info":"Please use this option only if you remember you
r login ID and password, else use any other payment option.", "key":"NB", "msg":""}, {"codes":[{"key":"EMIIC12", "bank":"ICICI", "title":"12 Months"}, {"key":"EMI", "bank":"HD
FC", "title":"3 Months"}, {"key":"EMIRBL12", "bank":"RBL", "title":"12 Months"}, {"key":"EMI12", "bank":"HDFC", "title":"12 Months"}, {"key":"EMI18", "bank":"HDFC", "title":"18 M
onths"}, {"key":"EMIHS09", "bank":"HSBC", "title":"9 Months"}, {"key":"EMIY03", "bank":"YES", "title":"3 Months"}, {"key":"EMIA3", "bank":"AXIS", "title":"3 Months"}, {"key":"EMI
Y06", "bank":"YES", "title":"6 Months"}, {"key":"EMIA6", "bank":"AXIS", "title":"6 Months"}, {"key":"EMIA9", "bank":"AXIS", "title":"9 Months"}, {"key":"SBI09", "bank":"SBI_CARD", "title":"9 months"}, {"key":"EMIHS12", "bank":"HSBC", "title":"12 Months"}, {"key":"EMIY09", "bank":"YES", "title":"9 Months"}, {"key":"EMIK12", "bank":"KOTAK", "title":"12 Mon
ths"}, {"key":"SBI03", "bank":"SBI_CARD", "title":"3 months"}, {"key":"EMIK6", "bank":"KOTAK", "title":"6 Months"}, {"key":"EMIK3", "bank":"KOTAK", "title":"3 Months"}, {"key":"E
MISCB9", "bank":"SCB", "title":"9 Months"}, {"key":"EMISCB6", "bank":"SCB", "title":"6 Months"}, {"key":"EMIK9", "bank":"KOTAK", "title":"9 Months"}, {"key":"EMISCB3", "bank":"SC
B", "title":"3 Months"}, {"key":"EMI9", "bank":"HDFC", "title":"9 Months"}, {"key":"EMIIC3", "bank":"ICICI", "title":"3 Months"}, {"key":"EMIIND3", "bank":"INDUS", "title":"3 Mon
ths"}, {"key":"EMIIND6", "bank":"INDUS", "title":"6 Months"}, {"key":"EMIIND9", "bank":"INDUS", "title":"9 Months"}, {"key":"EMI06", "bank":"CITI", "title":"6 Months"}, {"key":"E
MI6", "bank":"HDFC", "title":"6 Months"}, {"key":"EMI03", "bank":"CITI", "title":"3 Months"}, {"key":"EMIRBL6", "bank":"RBL", "title":"6 Months"}, {"key":"SBI06", "bank":"SBI_CAR
D", "title":"6 months"}, {"key":"EMISCB12", "bank":"SCB", "title":"12 Months"}, {"key":"EMIRBL3", "bank":"RBL", "title":"3 Months"}, {"key":"EMIA12", "bank":"AXIS", "title":"12 M
onths"}, {"key":"EMI24", "bank":"HDFC", "title":"24 Months"}, {"key":"EMIRBL9", "bank":"RBL", "title":"9 Months"}, {"key":"EMIHS06", "bank":"HSBC", "title":"6 Months"}, {"key":"E
MIIC9", "bank":"ICICI", "title":"9 Months"}, {"key":"EMIY12", "bank":"YES", "title":"12 Months"}, {"key":"EMIHS03", "bank":"HSBC", "title":"3 Months"}, {"key":"SBI12", "bank":"SB
I_CARD", "title":"12 months"}, {"key":"EMIIC6", "bank":"ICICI", "title":"6 Months"}, {"key":"EMIIND12", "bank":"INDUS", "title":"12 Months"}], "form":"emi_card_details", "title"
:"EMI", "disabled":false, "display_info":"", "key":"EMI", "msg":""}, {"codes":[{"disabled":false, "msg":"", "key":"CPMC", "form":"cashcard_with_card_details", "title":"Citibank
Reward Points"}], "form":"cashcard_details", "title":"Reward Points", "disabled":false, "display_info":"", "key":"CASHCARD", "msg":""}], "sessionid":"not_set", "payu_pub_key":"
-----BEGIN PUBLIC KEY-----\nMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAs8xG33z2DJfs1S1mwb6S\nWycbwW2AVXJRfe0jFFRzNud71Y9kIAwtuwhUvQoB47AC\/T5wHybEU69E3CCUeaxc\nyqQ
APCpDBnT0a\/MTiqJNowmw+VlauLIKFDFOi1KIM29IPq3uLtnCMNNpBFPZbHGX\nwTve8I5cVAILZONlR\/fZIanURXQ\/jaXpfV3ESOnZSDFjBMeg1ETw\/LWMxPlfqAFR\nCJC0sEE2bJF+CUbFFNX1IGTTjjd6G
\/uzZfiRU2w2QRnHp4u4IHSnXVRHyvQph1nH\nrtlbXvzQFhWY9hsSCLXSuDMtAWlHmV0tHQoa04nK9CjBtxopih34198TeHRkdDm1\n2QIDAQAB\n-----END PUBLIC KEY-----", "amount":3457, "internati
onal_payment_allowed":"true", "error":false, "msg":"payment method details fetched successfully", "otp_verification_required_for_payment":"false", "SCARD":{"user_cards":[],
"user_credentials":"goibibo:450061"}, "api_type":"prod"}, "faredict":{"leadcodes":"[\"4\"]", "gocash_breakup":[{"value":2958, "key":"Booking amount"}, {"key_info":"You can
only pay upto 2.0% of booking amount or Rs.750.0 (whichever is lower) using goCash.", "value":59, "key":"(Promo)goCash"}, {"value":500, "key":"Non-Promotional"}, {"value":5
59, "key":"Total goCash"}], "partial":true, "kbb":"Yttz6w==", "lock":0, "ec":"lVFX", "bucket_gocash":500, "totalsurcharge":450, "passengercount":"1", "non_vested_credits":500, "n
etpayable":3208, "active_leads":[{"text":"Convinence Charges.", "amount":250, "code":"LEADCONVVFSQ", "id":4, "name":"Convenience Fee"}, {"text":"{\"header_text\":\"United
India Insurance\", \"sub_text\":\"Secure your trip @ Rs. 249\/- per traveller\", \"message\":\"4000+ traveller on Goibibo take insurance daily\", \"transition_m
essage\":\"Insurance Added\", \"tag\":\"Recommended\", \"footer_text\":\"Insurance is only valid for Indian Citizens from 3 months to 70 years of age.\", \"vie
w_benefits\":\"View benefits for domestic insurance\", \"tnc_url\":\"http:\/\/mdb.ibcdn.com\/47mlmfraa10rdc4cqpq1fv8s004j.pdf\", \"view_benefits_url\":\"http
s:\/\/www.goibibo.com\/common\/getchunkcontent\/?key=insurance-benefits-domestic\", \"view_benefits_chunk_key\":\"insurance-benefits-domestic\", \"benefits\":
[{\"name\":\"Trip Cancellation\", \"value\":\"25, 000\", \"icon\":\"ins-sprite ins-trip\"}, {\"name\":\"Baggage Loss\", \"value\":\"20, 000\", \"icon\":
"ins-sprite ins-trip\"}, {\"name\":\"Medical Emergency\", \"value\":\"2, 00, 000\", \"icon\":\"ins-sprite ins-trip\"}]}", "amount":0, "code":"LEADCOVEJQEZ", "id":
37, "name":"Assistance & Insurance"}], "vested_gocash":59, "message":"You can only pay upto 2.0% of booking amount or Rs.750.0 (whichever is lower) using goCash. GoCash is
calculated on Booking Amount excluding convenience fee and insurance.", "k":"lk5X0A==", "repriceloss":0, "tokenec":"bda1723241c0e6e88938f15ddf0da203", "non_vested_gocash_o
rg":0, "max_gocash":559, "is_cashgocash_combined_offer":0, "limit_exceeded":false, "cashtype":"cash", "lead_message":"Calculation Done", "email":"rishita.[protected]@gmail.com", "is
familyfare":false, "promocode":"", "totalbasefare":1960, "leadcode":"", "totalfare":3208, "goibibofee":0, "discount":0, "transactionfee":0, "leaddiscount":250, "otp":false, "meal
fee":0, "non_vested_credits_org":0, "gocashpromocode":"FLTGOCASHEARN", "premiermiles":0, "fuelsurcharge":0, "kb":"lFVdyA==", "credits":"True", "mobile":"", "check_gocash_by_def
ault":true, "non_vested_gocash":500, "sku_details":{"sku":"default", "valid_till":0, "container_id":"goibibo#dom-flight#flvr_and#9W#9W", "gravity":750, "duration":24, "velocit
y":2, "percentage":2, "_id":"goibibo#dom-flight#flvr_and#9W#default", "other_data":{}}, "vested_credits":3000, "total_credits":3500, "dob":false, "seatfee":0, "leadlist":[{"tic
ketflag":"True", "nopopupflag":"True", "code":"LEADCONVVFSQ", "leadobj":"Convenience Fee", "leadamount":250, "lead_message":"Calculation Done", "productid":""}], "bucket_credi
ts":500, "promo_message":"Congrats!! Gocash amount 300 will be credited to your gocash account", "baggagefee":0, "totalDiscountAmount":0, "promodiscount":0, "errmsg":"succes
s"}, "review_screen_text":[], "onwardflights":[{"origin":"BOM", "DepartureTime":"[protected]T05:55:00.000+05:30", "ibibopartner":"travelport", "Group":"0", "farebasis":"H2AT15
A", "SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA==", "ccpayment":false, "deptime":"05:55", "farecalc_1":"BOM 9W BHO Q300 1660H2AT15A INR1960END", "flightcode":"7083", "FareInfoRef":"
PyaLq2sB0BKAw+DBaJAAAA==", "AvailabilityDisplayType":"Fare Specific Fare Quote Unbooked", "ClassOfService":"H", "BasePrice":"INR1960", "duration":"1h 30m", "platingcarrier":
"9W", "qtype":"fbs", "arrterminal":"", "flightno":"7083", "AvailabilitySource":"S", "PricingSolution":{"TotalPrice":"INR2958", "ApproximateTotalPrice":"INR2958", "QuoteDate":"
[protected]", "BasePrice":"INR1960", "Taxes":"INR998", "ApproximateTaxes":"INR998", "Key":"PyaLq2sB0BKAo+DBaJAAAA==", "Fees":"INR0", "ApproximateBasePrice":"INR1960"}, "Include
sVAT":"false", "destination":"BHO", "depterminal":"2", "BookingCode":"H", "stops":"0", "ApproximateTaxes":"INR998", "carrierid":"9W", "bookingclass":"H", "tickettype":"e", "Key"
:"PyaLq2sB0BKAq+DBaJAAAA==", "provider":"1G", "refundable":"true", "ChangeOfPlane":"false", "rowbody":" ", "fare":{"travelportgrossamount":2958, "adultchangepenalty_1":3400, "
totalbasefare":1960, "adultK3":127, "adultbasefare":1960, "totaltax":0, "adulttotalfare":2958, "totalfare":2958, "adultYR":125, "adultfuelsurcharge":450, "adulttaxes":998, "tota
lsurcharge":450, "totaludf":0, "adultdevelopmentfee":142, "servicetax":0, "discount":0, "adultpassengerservicefee":154, "transactionfee":0, "totalcommission":0}, "Distance":"40
9", "promotionText":"", "ApproximateTotalPrice":"INR2958", "segkey":"PyaLq2sB0BKAm+DBaJAAAA==", "warnings":"Refundable", "Code_1":"ADT", "ArrivalTime":"[protected]T07:25:00.00
0+05:30", "OperatingFlightNumber":"7083", "fare_info_1":[{"Origin":"BOM", "TaxAmount":"INR998.00", "EffectiveDate":"[protected]T19:51:00.000+05:30", "NotValidAfter":"2017-08-
31", "FareBasis":"H2AT15A", "Destination":"BHO", "NotValidBefore":"[protected]", "Amount":"INR1960", "DepartureDate":"[protected]", "Key":"PyaLq2sB0BKAw+DBaJAAAA==", "fare_rule_
1":{"ProviderCode":"1G", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA==", "key":"6UUVoSldxwiX368xUDQxHMbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8D
ly5qxZ3qLwOXLmrFneovA7fYdaGe+\/6y1w3VjODTYW6Tj5dXsljjfDPha7R7d0DGVCulqMwbpNZybsj0U79PWaZ+Ei9EL+umZN\/5jumiUiaWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejGVqfCTByZWB94h9g5Aan28i7wq
Cwc8tX7qNbjwzJx7oo0sKBvhNXxa08C9vk4dL6PkG8mZa81V5PwBShF29N4Sv4Xvb2u1Qx+\/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp\/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO\/P6ZV8qtf57jMejM\/
QSe\/5dQvOI4K0dQ5mNP1v78VEEEU"}, "PassengerTypeCode":"ADT"}], "booking_info_1":[{"CabinClass":"Economy", "HostTokenRef":"PyaLq2sB0BKAp+DBaJAAAA==", "farebasis":"H2AT15A", "
SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA==", "BookingCode":"H", "bookingclass":"H", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA=="}], "onwardflights":[], "seatingclass":"E", "fare_tax_1
":{"K3":"INR127", "WO":"INR154", "YQ":"INR450", "YR":"INR125", "YM":"INR142"}, "HostTokenRef":"PyaLq2sB0BKAp+DBaJAAAA==", "fare_charges":[{"ProviderCode":"1G", "TotalPrice":"I
NR2958", "Key":"PyaLq2sB0BKAq+DBaJAAAA==", "IncludesVAT":"false", "changepenalty_1":"INR3400.0", "Code_1":"ADT", "farecalc_1":"BOM 9W BHO Q300 1660H2AT15A INR1960END", "Taxes
":"INR998", "ETicketability":"Yes", "fare_info_1":[{"Origin":"BOM", "TaxAmount":"INR998.00", "EffectiveDate":"[protected]T19:51:00.000+05:30", "NotValidAfter":"[protected]", "F
areBasis":"H2AT15A", "Destination":"BHO", "NotValidBefore":"[protected]", "Amount":"INR1960", "DepartureDate":"[protected]", "Key":"PyaLq2sB0BKAw+DBaJAAAA==", "fare_rule_1":{"P
roviderCode":"1G", "FareInfoRef":"PyaLq2sB0BKAw+DBaJAAAA==", "key":"6UUVoSldxwiX368xUDQxHMbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuasWd6i8Dly5qxZ3qLwOXLmrFneovA5cuasWd6i8Dly5qxZ
3qLwOXLmrFneovA7fYdaGe+\/6y1w3VjODTYW6Tj5dXsljjfDPha7R7d0DGVCulqMwbpNZybsj0U79PWaZ+Ei9EL+umZN\/5jumiUiaWWdwS4Dg2ycsiOHFaFMf8hf6E18cRejGVqfCTByZWB94h9g5Aan28i7wqCwc8tX
7qNbjwzJx7oo0sKBvhNXxa08C9vk4dL6PkG8mZa81V5PwBShF29N4Sv4Xvb2u1Qx+\/he9va7VDH7+F729rtUMfv4Xvb2u1Qx8Qxibp\/OJehpo2LrM59tO1jp8ZENljzx72lVAJ3nO\/P6ZV8qtf57jMejM\/QSe\/
5dQvOI4K0dQ5mNP1v78VEEEU"}, "PassengerTypeCode":"ADT"}], "fare_tax_1":{"K3":"INR127", "WO":"INR154", "YQ":"INR450", "YR":"INR125", "YM":"INR142"}, "booking_info_1":[{"CabinCla
ss":"Economy", "HostTokenRef":"PyaLq2sB0BKAp+DBaJAAAA==", "farebasis":"H2AT15A", "SegmentRef":"PyaLq2sB0BKAm+DBaJAAAA==", "BookingCode":"H", "bookingclass":"H", "FareInfoRef"
:"PyaLq2sB0BKAw+DBaJAAAA=="}], "PricingMethod":"Guaranteed", "ApproximateTaxes":"INR998", "ApproximateTotalPrice":"INR2958", "BasePrice":"INR1960", "Refundable":"true", "Plat
ingCarrier":"9W", "ApproximateBasePrice":"INR1960", "LatestTicketingTime":"[protected]T23:59:00.000+05:30"}], "arrtime":"07:25", "eticketeligibility":"Yes", "operatingcarrier
":"S2", "multicitysearch":"", "dotentative":"true", "OptionalServicesIndicator":"false", "PolledAvailabilityOption":"O and D cache or polled status used with different loca
l status", "splitduration":"1h 30m", "farerule":"", "card_type":"CASH", "CabinClass":"Economy", "pricingmethod":"Guaranteed", "airline":"Jet Airways", "time":"90", "depdate":"2
[protected]t0555", "seatsavailable":"9999", "arrdate":"[protected]t0725", "TravelTime":"90", "latestticketingtime":"[protected]T23:59:00.000+05:30"}], "active_offers":[{"bank_na
me":"", "vendor":"", "chunk_key":"go5000_promo_popup", "promo_type":"DEAL", "value":"Free shopping worth Rs.5000", "key":"GO5000"}], "offer_key":"nopromo"}'], u'avoiddupe': [
u''], u'adultchoose1': [u'3'], u'address': [u'ibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana-122002.'], u'checkvarification
': [u'on'], u'intUserTrackIndex': [u'[]'], u'is_multi_airline': [u''], u'meals_baggage': [u''], u'adultfirstname1': [u'Rishita'], u'amountCr': [u'lk5X0A=='], u'mobile':
[u'[protected]'], u'country': [u'India'], u'non_vested_gocash': [u'0'], u'gstdata': [u'{"fl":"android", "profile":"personal", "v":"flight", "userid":"450061"}'], u'udf3':
[u''], u'ccd': [u'+91']}> flight.views.submitForm cb6048f24e1aa0e780ab351f97891395::GOSEP::123.236.167.141 goibiboweb04.prod.goibibo.com

We also request you to check your E-ticket in which the cancellation charges are mentioned by the Airlines. Since the cancellation charges are more than the ticket cost we regret that no refund is applicable on your booking. Both the screen shots are attached for your reference, we hope this resolves your concern.

Please advise if you would require any assistance with us.

Regards,
Jagpreet Singh
Customer Delight Goibibo
Contact:[protected]