MakeMyTrip India Complaints & Reviews

I have booked a ticket through makemytrip on 31/12/2016. While paying for the ticket, the amount was debited twice from my account. I lodged a complaint with makemytrip on 7/1/2017 (Reference ID:[[protected]]). I have been receiving mails from makemytrip for the last 15 days that the complaint will be resolved soon. But the refund is still not credited to my account.

Please process the refund as soon as possible....

Sir
I am the owner of Vaco Home Stay in Fort Cochin and the guest had stayed with us for three nights, and they had paid this amount of Six thousand rupees to the company
This to bring to your information, guest had checked in on 19th Dec and check out 22nd Dec 2016 -3 nights and a total amount of Rs 6000/== ( six thousand ) has to send to my bank, Many times I had called Ms Anu and Mr Nilesh from the company, first they said...

Hi i have booked flight from blr to chd and chd to blr on 6th dec.2016. It was round trip from 31th dec.2016 to 8th jan.2017 and my payment had been deducted by two times from my account. First time was failure and second time was successful. Failure payment cannot refund by travel company to till date. I have called to many time for this issues but no any satisfaction response by travel company. I have already sent bank statement to travel...

My name is rahul sharma and i am booked train tickets on 28 december of rs 1110 but my tickets are not booked and amount is deducted from my account i have recived massage that my refund come in 7 to 14 days but thats not come my contact num, ber is [protected] i want my refund back in my account so please send my refund very urgently as soon as possible...

I booked a roundtrip Delhi - Goa - Delhi by Air Asia through makemytrip travel agent.
Full service charges were paid to Make my trip for the booking.
The tickets were cancelled due to personal reasons. When Make my trip was contacted through helpline they advised me to cancel through Airline (Air Asia ) to avoid their service fees.
As per IATA rules Rs 2000/- was to be deducted. However Make My Trip has deducted Rs 4956...

I have a genuine record to prove it that i had applied the coupon as per the deals requirement and the website indicated me that the offer has been applied successfully at the time of booking. In case, makemytrip has no intention to fulfil their promise and trying to mislead the customer.
I have captured all the screenshots of the offer and I will make sure that this fraud by MakeMyTrip is exposed. This has happened to me before also...

My name is keerthi..I payed an amount of 1800 for booking a hotel out of which rs.17 was paid through payback points..the transaction for the 1800 rs was successfull but i didnot get any confirmation message regarding hotel booking..lateron i got a message that rs.17 was refunded and my booking got cancelled...so i got a refund of 17 rupees when i have to get a 1800 rs refund..please look into it
My ref.no - NH[protected]P3...

Sir/madam,

I had booked a flight in Air Pegasus to travel from Trivadrum to Bangalore on 12.09.2016 through makemytrip. The details of my booking are as follows.

Booking ID NF[protected]
Flight No. OP - 106
E-TICKET NO.42BM3K
No of Passengers=3
Amount paid=Rs.4542

Cancellation No: IN1609R6S1717694

Unfortunate i got a mail like my flight got cancelled...

MakeMytrip really sucks. I had cancelled my booking on Jan 2nd 2017 and I did not receive the refund until now Jan 19th 2017. When I speak to customer service, I get very bad response and do not know when I will get refund. I am really disappointed with makemytrip service. Refund amount is huge. It is INR 10498. Please help.

Here are my details.

Refund Status
Booking ID NF[protected] Cancellation number...

I have booked two tickets from make my trip, but every time first transaction got failed and then I tried to book it in the second attempt, which is successful.

When I check my bank I'm quite to surprised to see that the amounts got deducted twice for both bookings

Today morning I got below email, which is looking very suspicious...waiting for MakeMyTrip action

Regards
Satish
br...

Dear MMT All,
This is in reference to the below booking made by me on 02th Jan 2017 where I have booked only air tickets through makemytrip. Due to some personal issues we could not fly and had to cancel the tickets. I was informed by the makemytrip team that I will get refund on my credit card in 12 working days on the date of my cancellation. I cancelled my tickets on 02 Jan 2017 and my date of flying was on 02 Jan 2017. Its been...

Dear Sir,

We had to book flight for tonight 18.01.2017, from Chennai to Cochin. When we entered the date 18.01.2017, the date automatically changed to 23.01.2017 by itself This mistake of wrong date entered in to the system is not from our side. We had to cancel the ticket for the wrong date and rebook for Indigo for tonight 18.01.2017. Kindly do not charge for the wrong booking cancellation, as I am your regular customer....

I made a bookingfrom Make my trip for Andaman trip for 7 Dec 2016.It was canceled by make my trip.It being more than 45 days refund is being pending for the bookind ID IN1609B6S1905308.I contacted many times to their representatives, I was always promised that will get a update very soon.Till date not any update has been provided, whenever I made a call it was informed that concern team is investigating on this issue.Its being more than 45...

Evreytime i refer a friend i get 400rs and then my frien book never ever i got 800rs without mailing and 100 rs for hotel review also I didn't get.customer care is also giving wrong answers and after several phone calls evreyone in their team give different answers and now no answers free them. I have to complaint because this is 2nd time and evreytime time i have to give booking id...

My name is Rohan Maskay. I had booked a round trip flight Bangalore-nagpur- Bangalore. Due to bad weather conditions Indigo airlines cancelled the flight from Nagpur to Bangalore, flight no. 6e498 on 29th December 1635 hrs, PNR I6BTRI. The airlines customer care cancelled the tickets and asked to coordinate with mmt.
It's been 2 weeks. The people who booked from ibibo have already received the refund in 3 days even the bank is the...

I booked a hotel named- Hyphen situated in meerut from make my trip website on date 13-1-17, the booking failed but money got deducted from my bank account. Deducted amount was-1365rs. Please refund the deducted money. I tried calling all your customer care numbers but it was of no use. My booking ID is- NH[protected]
I hope you guys will help
Thank you....

On 7th January I was booking a flight and when the transaction was under process I cancelled the booking of ticket due to some reasons. However the ticket was not booked but the money was deducted, after consulting with the concerned authorities I was told that my money would be refunded between 72 hours i.e 3 days but now it has been 5 days and even after reminding the authorities continuously my problem is not resolved....

We have cancelled E ticket no. 706-[protected] to 35 for four (4) tickets from Mumbai to Abidjan dated on 14th of Dec.16 against PNR X3BTSC.
I am surprised that, despite of so many calls / reminder, you people least interested to resolve our matter, as you know your company is service base company, and if you people not solve and refund full money, we will have to take legal action.
As you were refunded partial amount, you were...

I booked a flight on 7th june 2016 for travelling from madurai to bangalore on 15th june 2016 through make my trip. The flight details are op-126 (Air pegasus).

One day before the travel date, i got the message from air pegasus team for cancellation of flight due to technical reasons.

Later it was discussed with air peagsus and got confirmation mail for refunding the amount to make my trip. When contacted make...

Dear Sir/Madam

I am constantly in contact with make my trip executives since 3 weeks but I have'nt received a satisfactory answer to my query. I always get an reply that you will be contacted in 3 working days, but that 3 days never come!!!
So kindly check your complain logs, telephonic logs and event logs and answer me for the same.

I had made 2 bookings on Make My Trip on 8th December 2016 under your...