MakeMyTrip India Complaints & Reviews

I tried booking a truejet flight with makemytrip and it did not get booked. The money got transferred to my wallet. I tried booking the same flight again with the wallet money which failed again. Now, I am unable to withdraw the wallet money to my bank account. It has been lying around for almost a month. Resolve the issue and refund to my bank account the amount of Rs.5507/-.

My constant calls to the customer care number has...

I have booked the return flight Delhi to indore through makemytrip. The flight booking is refundable.

As my Delhi to Indore flight got delayed on 27th Dec, 2016, I opt for cancellation. I have cancelled the booking through makemytrip app and the refund amount was Rs.6938. Now they have only refunded Rs. 3204.

Mobile number used for booking [protected]
Last 4 digit of booking ID 4436...

I had booked my hotel plus flight voucher from make my trip 2 months well in advance for travelling to goa on the 29th of december.
So on 27th october i made the full payment for the air tickets plus the hotel on the same day and got the emails confirming the e-tickets and the hotel voucher.

But on my flight to goa from mumbai i called up the hotel since i needed to ask them if they had scooties available and to my...

Respected sir / madam,
As per our package promised by make my trip company, we were supposed to visit andaman islands along with niel island but unfortunately due to whether condition s the neil island was not covered during our visit to andaman.
Have sent 4 emails to make my trip company representative (Swati and vaidehi) for either refund of our money or some workaround but there is no response from make my trip. They have...

We are 6 persons...4 elders and 2 kids...
We have booked 2 rooms in a hotel (treebo moonlight)...at tiruvananthpuram, near kovalam beach ..firstly ..we find a room of 2, 756..per night here in this hotel...as we booked 2 rooms on 7th to 8th Jan 2017, so price in the website is 8, 014 and the final booking message on the mobile is more than the amount shown on website that is 8, 883...kindly explain the reason of enhanced charges......

I request the make my trip team to please look into their website and desire to bring their attention to an obvious glitch.
Whenever the flight timings are altered by the respective airlines the same is not being updated in MMT website. This leads to a lot of confusion and flight getting missed. Other portals like ibibo are promptly updating the timings in their websites.
For me, i have always preferred make My trip but recently...

Well, I get a call from makemytrip and the associate promised a discounted rate for ticket booking and provided me the booking ID.
immediately after making the payment the associate says, price hiked pay more money or you get your refund in 10 days.
What a cheating scheme! If this was the situation then the associate would have conveyed that on call but she was only requesting to make the payment. Immediately after I said that...

Bus ticket Money Refund
Money has been deducted from my account but ticket has not been done
Dear Makemytrip,
My name is Vinodhini. I booked 4 Bus tickets on 02/01/2017 from your website . It's Reference is : (NU [protected], NU [protected]) .Money has been deducted from my account but tickets aren't booked . Money is not yet credited (refund) to my account
Waiting for ur response.

...

I have booked my airline e ticket of Air India AI 9866 from Makemytrip.com (Website) on January 6, 2017 from Raipur to Bhopal of Rs. 5413.

Due to sudden change in plan, i tried cancelling my e-ticket from the Website but there was some technical failure. I then called the customer care of the website to inform them and requested them for cancelling my e-ticket. I was given to understand that some portion of the ticketed amount...

Flight Cancellation Date: Aug 10 2016
Booking ID: NF[protected]

Its been 6months and on that MakemyTrip has not refunded the amount after the flight went non operational. MakemyTrip has not taken any action to recover the money from AirPegasus where as Air Pegasus had already confirmed that they have paid the money to Make My Trip and MMT are nt refunding the money back to customers.
MMT is a big cheat company....

Bought 10 flight tickets (5 tickets x 2 times) through @Makemytrip. They charged me Rs 225 per ticket (Rs 2, 250) as the convenience fee. It is a hidden charge and that I came to know through the emailed invoices. I requested them for a refund of the amount but in reply, the customer support termed it as the Website Maintenance Fees and hence is non-refundable. Insane!!

Booking ID NF[protected]
Booking ID NF[protected]br...

Makemytrip Booking ID: NU[protected]
Makemytrip Complaint Reference ID:[protected]

I had booked 3 online Bus tickets from Makemytrip website for Somnath to Ahmedabad on 30th December, 2016. The total ticket fare was INR. 1, 656/-. Due to change of plans, I wanted to cancel the tickets. However, the website didn't allow to cancel the tickets online and asked to call customer care for cancellation. On 27th December...

I had booked my hotel plus flight voucher from make my trip 2 months well in advance for travelling to Goa on the 29thbof December. So on 27th October I paid fully for the air tickets plus the hotel on the same day and got the emails confirming the E-Tickets and the Hotel voucher.

But on my flight to goa from Mumbai I called up the hotel since I needed to ask them if they had scooties available. And to my surprise they told...

Dear sir,
My friend srikantha thavanappa booked flight tickets from make my trip with family and daughter, trip from belgaum to delhi via mumbai and return ticket from delhi to belgaum via mumbai, it costed him almost 34000/- inr. But due to some unavoidable circumstances he had to cancel the journey. As cancellation charges they have deducted 30, 000/- and paid back only 4000/-inr, this is a clear cut case of loot, monopoly, .no...

It has been been almost 15 days and you all have not yet refunded the money to my account. This is really rediculous.we have booked a hotel at 23rd of december 2016 at mysuru.it costs almost rs. 1000. the money got deducted from my account.When we went there we did not get any accomodation.they refused any room to be vacent.I also complained earlier.you told you will refund the money back.Still i did'nt got a single penny in my account.please...

Makemytrip india complaint status update [id: 1454746]... No response has come for the said complaint. I will go to court if not taken any action. These makemytrip and indigo people have no right to torture the consumers by causing inconvenience and not returning amount and harassing them without taking proper response. It's better to go to court and get the justice....

On nov 1st we tried to make an international booking via mmt over the internet. But as some technical problem occurred it did not work so make my trip (Mr deepak chaudhary) called us and we continued making the booking on the phone. We were asked if we wanted to pay an extra amount in order to make the date changeable up to a year. We cannot remember the exact amount. But we agreed to this. However when we indeed tried to change the ticket,...

Bitter and worst experience of customer service by makemytrip.com

Last friday i chose makemytrip over other online services like yatra.com
And goibibo. Now i am totally regretting on this decision.

I had booked a resort for the new year's eve. I did book a room for
In ashok beach resort pondicherry.

After that i had to modify the date of the booking. I tried for
Almost 5-6...

Sir,
I have booked room at jaipur on 1 jan and confirmed room by yourside but after half and hour around 10 they call me and say about hotel change and provide other hotel within 1 hrs but didn't get their respond and i have contact mmt but after 3 time they give same response that they are trying and provide me hotel and again they provide me the same hotel and hotel person say that they don't have room vacant. and finally i got...

This is with reference to booking ID NH[protected] and cancellation number IN1612R9S2733138. It is surprising to see that it's been more than ten days now and the refund amount has still not been refunded. The customer care says it will be done and has no clue what to say beyond that. When will it be done? They say they have "processed". Now "processed" is a very clever and vague term. They think we are fools. How much time does it take...