MakeMyTrip India Complaints & Reviews

I! my experience with makemytrip (Singapore&Malaysia delight) Makemytrip booking ID: IN612B9S2553043 Booking Date:02 DEC 2016 (Travel Dates:23JAN TO29JAN 2017)
-- Package 3, 12000 for 4 persons (included 2 senior citizen) Departure from Chennai.

i m just sharing my holiday experience pros and cons:

PROS :# i Would really appreciate Ms.Seema Ganji, Travel expert who was very detailed, travel/visa/paymentsbr...

On 3rd February 2017, i booked my flight from srinagar to jammu with ID NF[protected] but unfortunately due to some technical reasons i was informed by MakeMyTrip team that my booking has failed while they assured that they have submitted the refund amount to concerned SBI bank and full amount of Rs10816 will be transferred within 1 working day. but two days have passed and my account is not yet debited. now talking to the customer support...

Makemytrip india ecommerce portal is now declining in customer compliance on a sharpest rate and through a nexus with few unreliable hotels, fraudlent in nature it started exploiting its old valued customers in worst possible way.

Never go with advanced booking as your chance of refund is virtually zero incase of booking cancellation on or one day prior to your scheduled arrival.

I myself has witnessed such a...

Hi, I booked my flight from mumbai-hyd-tirupati and return from vijaywada-hyd-mumbai. They confirmed tickets while taking payment but later kept emailing change in flights and now I only have my outbound flights confirmed.But they haven't provided me with my return tickets yet. I have made more than 40 calls each lasting 1hr plus calling from UK but no response yet since a week. It's pure harassment, I wonder how celebrities are supporting...

I had a round trip(FLIGHT) on date 23 Jan 2017 (From Delhi to Bhubhneshwar and From bhubneshwar to delhi) through makemytrip.com. I cancelled it on 23 Jan 2017 through makemytrip.com.

I did not get my refund money of amount 2188 rs(550 +1638) but on makemytrip website it is showing that money has been transfered in my account.
Kindly resolved the issue and do refund my money of amount 2188 rs.

I complaint...

I have booked air india flight ticket from Visakhapatnam to Dubai on 13th Feb 2017 with [protected]@gmail.com as my e-mail I'd and phone number given for the booking is +91-[protected] haven't received the e-ticket and Iam unable to see details of my last booking details in make my trip app please resolve my issue and send me eticket to the given mail id ticket was booked on the name Sohraab Chogley...

We (2)pax had selected Russian group tour from Make MyTrip.Com & sales person Ketan Mandora was handling the case from 09/01/2017.We had tentatively fixed 29/4/2017 as our departure date as we were to go on an extended Europe tour from 06/05/2017.The Land only pricing was agreed and since the GST was to increase on 22/01/2017 we hadagreed to make full payment before that.But on 19/01/2017 the European tour operator had informed us that tour...

I have booked flight for 6 pax BOM-DEL-BOM on 14th Jan 2017 for 23rd Feb 2017 and return on 26th Feb 2017, I have been wrongly charged for 2 different rates for DEL-MUM flight which is on 26th FEB 2017 that is 2 pax (Rs. 2776/-) and 4 pax (5630/-). I have contacted to Make my trip for resolution but I have not got any solution and make my trip has done goo[censored]p and spoiling the Vistara airline name. I urge you to look into the matter and arrange...

We are family of 10 members including child of 3 yrs. we had booking with Go Air from port Blair to Mumbai via chennai, we had booked tickets online from Makemytrip portal. Flight date and time is 30 Jan 2017 and 11 AM, which was changed to 9:30 AM without any notification from Makemytrip, Night before travel we called makemytrip and confirmed booking on recorded call and also got etickets in which time is mentioned as 11 AM so we have reached...

This is with regards to booking ID IN1611B8S2465955. I had booked this package from your representative Nemat Hashmi.At the time of booking it was told me that the Hotel is 3 star and it was already communicated to your representative that I don't need such hotel. Your representative had told me that it's a very good hotel. Below are disadvantages of this hotel.

1.Tap is broken
2.Flush is broken
3.No Toilet paperbr...

Respected Sir,

I have booked My hotel at Palolem Beach Resort, During booking there was free cancellation at first screen without any star*, but inside policies varies room to room.

Which was not clear. Now Make mytrip is saying its non refundable. Please help to get my refund.

As It was not clear from there website/ Application.

I have booked early so that I could have cancel and...

I was charged 3 times the room tariff !! I booked a hotel called Pinnacle in ahemdabad for 3days online .After reaching the city &hotel when the actual tariff was found out it was 1/3rd.when this was brought to the hotel authorities they blamed makemytrip for the error..No refund was done ..The quality of hotel rooms as poor with taps leaking /wall plaster peeling .The front office was rude.i would advice no one should stay in this hotel...

On 24th Jan 2017 morning, I Vikas sharma booked 3 bus tickets from dewas to Bhopal from Make my trip under MMT ID NU[protected]
My bus has to pick me up at 5pm, then I called at the number given by MMT.
They told me that the bus which u have booked is cancelled. And u should arrange urself to reach wherever u wish to go we dnt care.
I had a train to catch to catch that day and I was travelling with my mother and...

My Flight ticket was cancelled by the makemytrip end without my prior knowledge. I got two messages from VK-AIRIND one for rescheduling and other about cancellation with reason mentioned that CCU runway is not in working condition.
When I contacted the airlines Air India they informed the ticket was cancelled by makemytrip end.
Now makemytrip is denying the issue.
I got two messages with different PNR and Fight no.br...

This is regarding my Make-my-trip Booking ID NH[protected].
I had booked & pre-paid in full for a Double Room in Right Choice Inn at
Andheri West for one night for 20th January, 2017. On arrival at the
hotel at around 11 PM after our bus journey from Pune to Dadar, we were
re-directed to a nearby small Guest House where we were given a room
which was like a black hole that cannot be considered as a Hotel...

I have booked a flight Airindia express TRV to MAA on 13 th March 2017 and the same was changed to 15th March, as the flight was rescheduled .Again the flight was cancelled and I cancelled the booking with Air India Express direct .They have allowed full refund, as the flight was cancelled by them .I am eligible to get the full refund from Make mytrip, as they have already cahrged the convenince fee initially .

Their site shows...

Today I booked a hotel in Nasik and the hotel name is Seven Heaven through makemytrip app. The images which they showed and the amenities which they have mentioned on the app is all fraud. They have mentioned minibar, dvd player, safe locker, wifi, which they are not providing in the room which I have booked after my complaint they have upgraded the system and they have removed all the things from there website. I had a word with Anish in...

I have a refund for rupees 2245 due to page expiration and they have sent me an email saying that only 0 rupees has been refund i mean what are these guys serious? this is the second time make my trip has done this
last time they gave that its an system error when actually the server didnt respond from their end, i have sent an email asking if im gfonna get my money by any chance, tbut no response from them, as well as i have a service...

I am Booked Train Tickets On 28 December For Rs 1109 From My Account And That Tickets Are Not booked But The Amount Is Deducted From My Account I Have Recived A Massage That My Refund Is Come In Between 7 To 14 Days But The Amount Is Not Credited In My Account I Am Already Complaint About This After my 1st Complaint I Have Recived A Sall From Various Numbers But They Have Askaed Only my Available Balance And Ask My Debit Card Number They...

I booked my ticket for flight from Imphal to Kolkata on 24/1/2017 through make my trip and payment was done through sbi buddy wallet.Make my trip merchant had deducted Rs.4325 from my wallet through TID [protected] at 5.58 p.m.But Im getting no information regarding the booking.I dont know what to do tommorrow is my journey.please help me through email [protected]@gmail.com....