MakeMyTrip India Complaints & Reviews

I was booked package for i was booked package for volvo manali by make my trip booking in1610b7s2137829 name of the package is "manali by volvo - honeymoon special"
Package inclusions:
Promises services :-day 1: new delhi-manali by overnight volvo bus (Approx.1700 hrs/0900 hrs+1)
On time board your overnight volvo bus to manali. The exact boarding time & place will be mentioned in your bus ticket. Overnight in the bus.br...

I have booked a holiday package with make my trip with booking ID NL[protected] in the name o[censored]mesh Chandra Yadav .At the time of booking they have never mentioned that the booking amount is non refundable. They have cancelled my ticket on 22nd february .They called on 22nd and that time they told me that if i will not pay the rest of the amount today will cancel the booking and they will not refund the booking amount of Rs 12000. Before...

I filed complaint for refund as the bus did not show up. Requested refund and do not get any response other than standard automated emails. The contact number provided for the bus operator was switched off as well. Total amount to be refunded is inr 3094. Waited for 3 hours from 8pm till 11pm and had to purchase another 3 tickets.

Reference id_[[protected]] makemytrip e-ticket for booking id nu[protected]
br...

I made a single booking yesterday for return trip to MUM-BBI for 3 adults, 1 child and 1 infant for which I was charged Rs.1500/- as convenience fees for single booking made which is not logical and right and for which I called their toll free customer care no.[protected] and spoke with Jatin who told they charge it for website maintanence and I said I booked it through their mobile app but he did nothing to resolve than I raised the same...

I have re-escalated this compliant after not getting any positive response to my earlier discussions with Makemytrip Kolkata and Gurgaon teams in 1st week of February'2017 while this refund is pending since 22 December'2016 when I cancelled booking after making it on 21 December. My Credit card was taken for reference and later charged while booking was made under "Pay at Hotel"

Now have send them both Visa refusal letter issued...

This is in regard to the Booking ID: IN1607B4S1257984, package to Kerala during Sep 2016. I wanted to claim my LTA for the travel expenses in my office. Since the invoice of the package is inclusive of Travel and Hotel charges, the claim was not processed at office, asked me to provide the travel expenses breakup as LTA allows only for airfare and vehicle charges (only travel charges). When asked for the travel expenses information from MakeMyTrip,...

I made a booking from Make my trip for Kodaikanal to Chennai.(Booking ID: NU[protected]) Booking Date is 11 Feb '17, and they canceled on 12 Feb'17, and they inform me money will refund 3 to 7 day but i am not received money. after 7 days i called customer care. they will say it is take more 7 day,

please help me get my money ( Rs.5251)

thanks...

I booked ahmedabad to kochi flight tickets on 23 nov 2016 for travel date 21st Feb 2017. I got cheapest option of Ahmedabad to mumbai and mumbai to kochi. I booked the tickets from online portal. I just came to know that Indigo flight is landing at domestic airport in mumbai while AIR VISTARA is flying from international airport. it was not possible to reach domestic airport to international airport within time gap of both flight. AIR vistara...

Dear Make my trip service,

as per your offer i have use the code and send my reference to my friends. as per your deal money recd to my account & my friends account. But only 152/- Rs. use out of 1800/- Rs.
What is this? please clear this issue. And please don't resend fake new offers. (like this offer - Send your reference and earn 1200/- Rs.)

Please give us all recd amount uses. I am waiting your reply....

I have booked ticket for my family through Makemytrip from Madurai to Chennai return in August 2016, but it is cancelled by the operator airpegasu, as I have booked through Makemytrip I have requested the refund, Makemytrip said try hey are waiting for the refund from the airpegasu and once they pay Makemytrip will back back to me, after several follow up till today no refund and no response, hence I want book case or complaint against Makemytrip...

My credit card is put on hold for a 'pay at check out 'villa booking in pattaya..i contacted the villa and they say they havent reeceived my booking nor they take pay at checkout bookings.. so i asked mmt to either cancel my booking or get me confirmed with the villa... its been a week simnce i am calling daily, all they tell me is they will look upto the issue and calll me back in 24hrs.. we are leaving for thailand soon and havent still...

I booked Air France ticket for Delhi to Libreville (Gabon) for travel on 13th Feb 2017 through Makemytrip, but I was shocked when I was made to wait for over 2 hrs to check with valid ticket, passport and Visa for Gabon.
Air France staff at check-in counter after making me wait for 2 hour informed that I cannot check-in as I do not have valid visa for France.
Neither Air France nor Makemytrip communicated to me orally or in...

I am pissed off explaining my problem so many times. Simply I have tried to book train tickets on Jan 17, 2017. It was unsuccessful but my money has been deducted from bank. I haven't receive my money till now though I have been waiting for more than 14 working days intimated by the customer support. Check the mail copy attached. What the hell are they doing? I want my money back....

If you are a salaried employee and need a right invoice to claim money from your company and if you are taking a decision to book through Make My Trip...you have invited a trouble. This is a manipulative company which does not provide invoice unless asked. Be careful to check the right check-in and checkout dates on the invoice, make sure they mentioned the right Hotel name on the invoice, ensure the tax break up and the amount you have actually...

I have cancelled my flight booking in the previous month itself. I am not refunded entire amount that I am eligible for and whenever contacted am only assured of refunding the same but have not yet recieved. Absolutely unethical and disorganised way of working. Today I was contacted by the team again and was assured that somebody will contact me back but no call was received, is this a professional way of working? Or another style of business...

MAKEMYTRIP.COM HAS CHEATED ME... I had booked a Vistara Air Ticket from GUWAHATI To Bagdogra on August 2016 for travel on 1st FEBRUARY 2017 12.45 P.M.

And when I went for Web-CheckIn on 31st Of January 2017 I came to know that the flight is Non-Operational / Cancelled by Vistara in October 2016.

And I Had not been updated till my travel date this is very UNFORTUNATE & LACK OF COMMITMENT from what they say a...

Why??
Who asked u when u promised that u were processing refund because of fault of mmtpl?

From: navin gangwani
Sent: wed, 08 feb 2017 16:12:15
To: "[protected]@rediffmail.com"
Subject: re: reg.: refund-rs.600/- due to mistake in booking by mmtpl

I was trying to make discount for your upcoming trip.

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]br...

I Rahul Sharma I Am Again Complainig Against My Refund That Is Not Recived
My Complain Is I Am Nooked tickets of Train From Make My trip They Deducte My Amt 1109 From My Account But Not Booked The Tickets They Did Not Refund My Amt I Am Already Complaint 2 Time But My Refund Is Not Recived I Want My Refund So Please Do Something My Contact No Is [protected]
Thanking You...

I have booked a hotel on nov 2016 and cancelled it on 2 jan 2017 and now it's more than a month and i haven't received my money back whenever i call to customer care they only make excuses and no one is helping me when i talk to them they said talk to your bank and get it in written from your bank manager that bank has not received money i tell them that manager is not so free that he will give me in written because this is not his problem,...

Dear Sir

I was thrilled and very happy that I have chosen mmt as travel planner, After watching TV commercial I had got faith in your brand and chosen you as I didn't had fear of loosing money in case of cancellation... but to my surprise it was fake tv commercial and reality is something else

I am extremely disappointed with pre and post booking behaviour of your executive Vishali thakur and kanav Khurana...