Zoomcar Complaints & Reviews

Please remove in blacklist i want to book my car...

This is regarding booking id jps6xa562.
Initially i have booked tata tiago and i paid the charges as mentioned.in the morning i got call from zoomcar executive that we are changing the vehicle to maruti swift due to certain reasons. Later on while i was going to pickup the vehicle with my family in the cab, suddenly they have changed the car again, which was really very pathetic.

After completion of booking i have uploaded...

Booking id: jps6xd1zd

Start time:[protected]:30am
End time:[protected]:05

Charges levied:
Booking tariff: rs. 2, 505
Late fee: rs. 566
Vehicle damage: rs. 4, 000

Total cost : rs. 7, 071

I've received a recovery notice from zoomcar as below:

It has come to our attention that the said vehicle has been used for manner other than those agreed...

Booking date : 1st june 2019
Return date : 1st june 2019

Refundable deposit paid : 3000

I have booked hyundai i20 for one day trip. As per the plan once trip is ends i should get the refundable deposit within 15 days but still now i didnt receive my refund. Also i am not able to contact customer care as well regarding this as well. No proper number available.

Today date is : 23 rd september...

Abhay chauhan
[protected]@gmail.com
[protected]
M a regular customer of zoom car on the name of abhay chauhan last week i book a zoom car ie. Careta in chandigarh booking id: jpx6xyz0p
The car is scratched by mistake it's just a small scratch on headlight i also go on the agency to know the actual cost of repairing they told me 3000 to 4000 but zoomcar charged me 10000 for that a fully replacement is not of...

I left my purse un your zoom car swift which i left in gandhi nagar today on 22nd september 2019 early morning.

There is no method to reach you out your customer care number just sucks their is no option to direct have a chat with any person all is computerised. Please contact me immediately.
Pathetic service you are having. Your website doesn't have anything to contact just a silly number....

I am writing this in regards of booking id: jps6xuf7m.
I had booking of i20 car but on 7th sep they called up and informed that car is not available so, they are changing it to swift (After this again they informed that car is not available and allotting another swift)

When i went to pick up that car it was not starting due to some battery issue. When i called customer care then they said me that they don't have any...

We had booked a car in pune on 12th september 12pm to 10 pm jps6xd61e. And we had returned the car by 9 pm 12th september. The checklist was not filled by us while returning and the next day 13th september 9 20 pm we have been charged with 14000 for late fee and excess km charges. Which was later reduced to 11205 on september 21st, which is still inexcusable as they failed to contact the owner and talk about it. They have threatened us with...

At the time of registration mistakenly i uploaded my dl into my friends account. But now when i'm trying to re-upload it into my account. It's showing dual account message. I want to get my dl out of his account as it can be misused too. And when i called zoomcar they r telling that it's in their policy once uploaded can't be removed they should have told it earlier while registration. But now the thing is i want to get my dl out of his account....

I tried to book car in delhi and in return i get a big blunder... Amt got deducted and car is not booked... I am still waiting at delhi with no choice and i have my entire family with me who came to visit delhi for the first time but this seems to be a troma... Atleast a contact number so that we can talk to someone from ur team who can help.. This is heights... With no help and contact which i receiced.....

I have been charges extra 2000 rs inconvenience fee. Why am i charged by this extra charges as according to me there was no any damage done to charger and was parked before time. And in receipt provided on zoomcar app there is no detailed statement about what kind of inconvenience was caused. Car was dropped without any issues so there was no any inconvenience and i am charged by wrong extra fee....

Hi there. I have booked a car (Maruti Suzuki's NEXA branded Baleno) on Zoomcar on 24th August, 2019, having booking id JPS6X1J2G. The time slot was 6 p.m, but we picked the car at 6:27 p.m. At 6:32 p.m, we called the zoom car customer car as the car was making unsual noises(from the engine), and was not in a good condition, and told them that we were not happy as we got the base model for that car, and the colour was also orange(which is...

Hi all,

I booked tata tiago from 05:00 am 15 sep 2019 to 8:00 pm 15 sep. My booking id is jps6xag38. I paid a total of 4148 inr. Finally reached pickup point, the assigned vehicle disappointed me with bad looks (Broken bumper with only one head lamp working condition etc..) anyhow i started ride for 5 minutes came to know that it is out of fuel (Diesel), literally frustrated at the point where i can't find any fuel filling...

Zoom car charged me wrongly for car cleaning fees of 1000 rs although the car was returned in as received condition (Me and wife both neat freaks). when I contacted zoomcar customer executive (Mubarak Pasha) first I was told that food and eatables were there. when I strongly objected that it is false allegation as we were going to temple and wasn't supposed to consume anything no food or eatable items can be there he told me to hold the line...

I booked a zoomcar few days back and met with an accident because of which the whole rear windshield was damaged. Right after the accident i notified zoomcar about it and i was told that i will be temporarily charged rs.10, 000 which will be updated as soon as i reach the zoomcar station and the inspection is done. After inspection i was told that only the rear windshield is damaged and i will have to pay the charges as per zoomcar policy....

My name is satish. I have booked tata hexa car for 2 days with fuel package of 960 kms and i have travelled 1017 kms for whole trip. I initially booked with 12700 including fuel. But wheb i picked vehicle it's fuel level is less than 15%. I have refilled car 3 times. First time in siripuram hp petrol bunk with rs. 3000 second time in badrachalam hp petrol bunk with rs. 3400 and last time in pendurthi hp petrol bunk with rs. 1610. So on total...

Booking ID- JPS6X02SE..

Am from bangalore and on my trip to jaipur booked zoom car for a 12 hrs, on sep 13 2019 9am to 9 pm. I picked up the car from civil metro lines parking Iot after self checkout and promptly ended the trip on 8.45pm and closed my trip after uploading the required pictures as proof without any issues in the same parking lot. The security guard guided me to the only empty spot to park.To my shock next morning...

On 9th september 2019 i had made a booking on the zoomcar app and the car was picked up on time and returned on time and the necessary amount was paid for the booking. At the time of concluding the booking the customers are required to fill checklists and upload pictures of the car's condition which was duly made. There were no damages. At the time of dropping off the vehicle, the owners of the car were present and had inspected the vehicle...

Hi. The car i received made me utter disappoint. Firstly the car i booked got cancelled for some reason and i was booked a i20, again it got changed by u and i was given this car (Kuv 100) and that too 15kms away from the place i booked.
Seeing the car only i got a attack as it was not repaired aftr a major accident. A piece from front bumper (Left) was about to got dropped in road. I uploaded the images before starting the vehicle...

My name is parmeet singh s/o shamsher singh. I booked swift pb01 0639 car on zoomcar on 15/09/2019. I unlocked the car using mobile app and made a video of car and inside. All things are in video.in the evening i returned the car in the railway station chandigarh parking and uploaded photos of car in the end. Next morning i received a message in which the charged me 8000 rupees for damage which is invalid. Then i tried to call customer care...