Zoomcar Complaints & Reviews

Hi Stephen,

I didn't create any multiple accounts. It is total of zoomcar responsibility for this.

You can verify the details also. Now i am sharing the same.

i am using my account ie., [protected]@gmail.com from very starting onwards and i was in supermilers club. Everything is fine with that.

But one day my friend created the account with [protected]@gmail.com. with her driving licence. Then she book the trip along with three other friends in which i was one of them.

Then there she got a call from zoomcar stating that whatever the driving licence uploaded was invalid and if possible upload any of your co driver license to continue the ride.

Then she go-ahead with the solution provided by your executive and completed the trip and we can provide audio proof also if required for the same.

Then later i am trying to book the trip with my account, it showing blocked. How much big cheating it was. Solution to upload the driving license was ur solution only and foe that you guys will block our account without any reason and warning of what we did against the policy.

Seriously this issue will be going to tough for zoomcar and if the same response continues from your side you guys will going to face the legal action as each and every discussion of you zoomcar executive to upload codrivers license was recorded and will be submitted to court.

It is better to reactivate my account [protected]@gmail.com and it is good to arrange call back for the same for better resolution.

Note: For your kind information, currently both the accounts are blocked by zoomcar. None of them active for no reason.

I am here attaching the driving license of my account name G S Kumar, with registered mail ID [protected]@gmail.com.

Hope i am expecting callback from you.

I rented a cycle 3220940 in bengaluru, koramangala, I was trying to end trip in many places and not able to end. currently I parked at my office.

I have picked up the pedal cycle. the trip was around 15 min.I locked my cycle but I found that there is no nearby pedl station.Then afterwards I was unable to unlock my cycle.and they Have increased the cost to 1000+ INR.and still not able to end the trip

I had returned the cycle after 20 mins but the app is still showing trip as running

Hi
I have followed the procedure given above. Still not able to report the complaint as it's saying it will only take complain i[censored] do within 10 min . After selecting cycle.its very bad system and unfair for customer .
So please take this complaint at ur end via this forum or provide me any mail ID to suit complaint for PEDL zoom car.
Also their is discrepancy in gst invoice and amount to pay page of App. As both of them showing diffrent timing of locking and unlocking system. It's huge mistake o[censored]sing PEDL service.

Theie contact no. Is continuously coming switched off.

Please help me out .

Dear Team,

I request you to please resolve my problem about pedl cycle I can't take it when I scan the code they said you have cycle problem and unfortunately I can't take this ride. So kindly request you to please resolve whatever problem because I need this cycle on daily basis to going my office. Please resolve immediately

Hi, I am Machindra Panchal, i was using pedal cycle no - 3226494 today i.e 22nd Oct 2018. I have used for 12 min and trying to end trip from last 1 hour but unable to end trip...can u please urgently do it end trip from my behalf. I am getting charged un-necessary. I am looking forward of you reply on urgent basis.

I have taken PEDL cycle from Silk Board to Bommanahalli and at the time of ending trip, request is not completing and getting timed out. And continuously I am charging unnecessary.

Cycle Number: 3254939

We take Cycle from station in koramangala
bangalore.But it is not able to lock.but trip is ended.So now what we need to do now?can you contact to us? plz