Cinepolis India Complaints & Reviews

I Abhinav Ojha came to see Bahubali movie morning show of 11:55 am at (Cinepolis Andheri fun republic) on 28 April 2017 when I go to box-office the guy there doesn't provide me ticket and reply that the ticket is paper less and ask for my contact number and told that I will get a msg from book my show of my ticket but I got a message from unknown number of my ticket details the message is not from book my show after the movie when I went...

Hi
I had booked three tickets by my credit card at Cinepolis World Trade Park, Jaipur for Rs 754.36 for bahubali the conclusions for[protected]Monday) 07:45 pm show. The amount got deducted but the ticket was neither booked nor I got any email or sms regarding the ticket confirmation.
So I hereby request you to please assist me asap. I am sharing the details below.
1)Name-Yogita Vaishnav
3)Movie-Bahubali, the...

Hi
I had booked three tickets at cinepolis mantra mall, hyderabad for rs 501 for bahubali tue conclusions for[protected]Monday) 08:00 pm show. The amount got deducted but the ticket was neither booked nor i got any email or sms regarding the ticket confirmation.
So i hereby request you to please assist me asap. I am sharing tue details below.
1) name-mohd avesh.
2) contact details-[protected].
3) movie-bahubali,...

I wrongly booked 4 tickets on 28.04.17 12:35 P.m show instead of date 30.04.17 at 9:00 am for Unity rohini Delhi. I noticed when i took out the print out at 9:05 and immediately highlighted to cinepolis through their facebook, twitter pages and requested them to shift to any time slot available on 30.04.17 as i have donw the booking wrongly for 28.04.17. They keep send the standard reply that it cant be done. If any-one make some mistake...

I have booked tickets using cinepolis app on my android mobile and I paid through net banking, my money was deducted but I didn't get any booking confirmation, I didn't any information regarding refund of money plz solve this and I got this message after payment
(Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABFCQZW0 for Rs.914.52 on 27-Apr-17 19:04)
My phn no:[protected]
My mail id:nishanth.[protected]@gmail.combr...

Its 27/4/2017, 7.20 pm and the tickets for Bahubali 2 have not even started at cinepolis Coimbatore. This happened the same with kabali. How come a full Theater was booked by a particular individual even when the tickets aren't being issued to the public? When asked about getting tickets the staff over there asked us to get 50 tickets for around 200 rupees each, while the actual rate is 120 rupees. If this isn't internal politics, I don't...

From many days, I am searching to purchase tickets for Bahubali 2 movie in Cinepolis, Manjeera Mall, Hyderabad.

When I went to theatre and spoke with a Management guy (Chanakya) there, he doesn't have proper response to my questions regarding online ticket process, and tickets sold directly.

He made me wait for so long took my phone number and didn't contacted me. No one is calling manager there . Not sure he...

Today, "26 april 2017"

I had booked 3 tickets for the movie "baahubali - the conclusion"

My credit card. My credit card was charged for rs. 345 but i did not receive any ticket booking confirmation by sms or by email and not even on the cinepolis website. Please help rectify this issue at the earliest and confirm my booking through ticket confirmation sms and email at the earliest. Or refund the entire amount...

Hi,
My name is [removed].
I have purchased 2 tickets for the movie baahubali part2, today[protected] for date[protected] show timing 5.55 pm for viviana mall, thane
I have booked m11, m12 for executive class seats.
I have make the payment rs.734.36 through internet banking from ski bank account.
The amount has been deducted, but i have not get any seat confirmation email or message on my phone.
br...

I have purchased 1 ticket of the movie 'Baahubali-the conclusion' on[protected].I have booked a ticket for date[protected] at 5:55pm. I used the Cinepolis mobile app to book the ticket. I made the payment by using the UPI as mentioned in the app. I paid 367, 18 rupees. The amount was deducted from account but the no message or Email came to me about the ticket confirmation. I haven't received any message till now about the ticket confirmation.br...

Hi,
My name is neeraj parashar.
I have purchased 2 tickets for the movie baahubali part2, today[protected] for date[protected] show timing 2.20pm for crm mall sharhdra.
I have booked d25, d26 for executive class seats.
I have make the payment rs.694.36 through internet banking from axis bank account.
The amount has been deducted, but i have not get any seat confirmation email for message on my phone.
br...

Please note that the movie 'Take Off' @ 7:30 PM on 12th April was cancelled due to the poor quality of the movie print and we were guaranteed a complete refund of the amount. Since I had booked the ticket online, it was told that the amount would be credited to my account within 7 days. However, this has not happened yet.

Hence requesting your help to get this resolved at the earliest....

I tried booking 3 tickets on April 13, 2017 for movie Kavan in fun cinemas, coimbatore for 14th April 12.20 pm Show. I made the payment through my debit card, but due some technical errors on your server my transaction was showed as failed but I was charged for Rs 411. I did not get any confirmation on my mobile. But it was in my mail and saw it today. Booking Number: 3295101. Please refund the money as soon as possible. I am very much diappointed...

My email Id: [protected]@gmail.com
1st Transaction Id : S98618857
2nd Transaction Id : S98621844
Show Time : 9:40 pm

My Name Janakiram I tried 2 times For ticket My Amount debited From my account 2 times But i didn't get Any ticket conformation
1st 197.18 Rupees And 2nd 197.18 Rupees debited But i dont get any tickets information
plz solve the problem as soon as possible...

This was the first time that i visited the FUN cinemas, rudrapur and that turned out to be my worst ever experience of any cinema, chawla movie hall is much much better than this fun cinema,

I reached the movie hall 20min before the movie time, while waiting at the waiting area of thw hall, all the cinema staff was busy watching IPL match on phone with very high volume,

The gesture of all the staff memebers...

Hi,
I tried booking 2 tickets today for the movie 'The Baby Boss' @ CINÉPOLIS One awadh center, Lucknow for 16th April 3 PM Show. I tried to pay the payment through sbi maestro debit card. But due some technical errors, my transaction was showed as failed but I was charged for Rs 934.36. I tried booking for seat number k10 & k11 of screen 7. Payment was done on POS [protected] at ticketing_ccavenues_co txn#[protected]
br...

Hi team,
I tried booking 2 tickets yesterday for the movie 'The Baby Boss' @ CINÉPOLIS Royal Meenakshi Maii, Bangalore for 13th April 1.45PM Show. I tried to pay the payment through net banking. But due some technical errors, my transaction was showed as failed but I was charged for Rs 534.36. I tried booking for seat number P11 & P12. Transaction reference No :885536

Please initiate the refund as early as possible....

Hi,
Dated April 15, 2017

Cinema Hall : Cinepolis Centr Square Mall Kochi
Show time and Date : 4pm, 16.04.2017

Kindly refer the booking ID 3946662, which is a duplicated booking, as your web site shown that my initial transaction with id 3946596 was failed, and my credit card got debited. Later I received your mail with booking confirmation for initial booking (ie, 3946596) as confirmed.
So...

I made a payment via debit card for booking 4 tickets of Fast and the furious 8 at fun nsq mall pitampura

Yesterday after making a payment on your website I received a message that payment has been deducted but there was a problem between the site and server regarding the booking and I was asked to contact for further details.

Please help me with the same asap....

Hi, This is Sujay shetty, booked ticket for fast and furious 8 for Viviana cinepolis thane on 14th april, friday 4.45 pm show through' online axis credit card. I got a failed transaction message on cinepolis website "we are very sorry, but there has been a problem between the webserver and the cinema you have been charged. You can ring the helpline to get your money refunded". Tried calling on few numbers on website but there is no response...